Sabir Ahmad Jawid
Oshawa
Summary
Resourceful and detail-oriented professional with proven success in high-volume customer service, retail, and administrative roles. Recognized for consistently delivering accurate, friendly, and efficient service—earning praise from both customers and management. Adept at quickly mastering new systems and resolving issues in fast-paced environments, with a commitment to positive results, high integrity, and a welcoming workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CASHIER/MERCHANDISER
Shoppers Drugmart Mart
07.2023 - 05.2025
- Accurately handle payments, returns, and exchanges with a 99% error-free record and trusted daily cash balancing.
- Deliver friendly, solution-focused service to 100+ customers per shift with consistent positive feedback.
- Support sales by restocking, keeping the checkout area clean, and promoting store deals.
RESTAURANT ASSOCIATE
Harvey's
04.2022 - 04.2023
- Efficiently prepared and assembled menu items in a fast-paced kitchen while ensuring quality and consistency.
- Delivered friendly drive-thru service by accurately taking orders, handling payments, and resolving customer issues with a positive attitude.
- Provided strong customer service by addressing inquiries and resolving issues promptly.
COOPERATIVE EDUCATION STUDENT
Oshawa Senior Community Centres
09.2022 - 01.2023
- Provided administrative support for the City of Oshawa by managing calls, organizing files, sorting mail, and greeting visitors to keep daily operations running smoothly.
- Created and led a tech-basics class for seniors, showing initiative and strong communication in group and one-on-one settings.
- Assisted staff with setup, décor, and moving supplies, collaborating to improve programs and solve day-to-day challenges.
Education
High School Diploma -
Maxwell Heights Secondary School
06.2024
Skills
- Exceptional Customer Service
- Attention to Detail & High Accuracy
- Cash Handling & POS System Operation
- Time Management & Multitasking
- Problem Solving & Critical Thinking
- Adaptability in Fast-Paced Environments
Languages
English
Farsi
Certification
- National Lifeguard – Pool Certification (NL)
- Lifesaving Swim Instructor Certification
- Lifesaving Society Lifesaving Instructor (LSI) - In progress
- Lifesaving Emergency First Aid Instructor
- Standard First Aid with CPR ‘C’
- WHMIS (Workplace Hazardous Materials Information System)
- Microsoft Office Specialist
- Data Privacy & Security Awareness
Timeline
CASHIER/MERCHANDISER
Shoppers Drugmart Mart
07.2023 - 05.2025
COOPERATIVE EDUCATION STUDENT
Oshawa Senior Community Centres
09.2022 - 01.2023
RESTAURANT ASSOCIATE
Harvey's
04.2022 - 04.2023
High School Diploma -
Maxwell Heights Secondary School