Jaspreet Kaur
Penticton,British Columbia
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
1
1
year of professional experience
Work History
Cashier/Merchandiser
Shoppers Drug Mart
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transaction.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Cashier/Sales Associate
Big Box Outlet Store
10.2022 - 09.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Arts -
Okanagan College
Penticton, BC09.2024
High School Diploma -
SDSP Public School
Rayya, Punjab, India03.2020
Skills
- Customer Service
- Payment Collection
- Drawer balancing
- Customer Assistance
- Product restocking
- Product Recommendation
- POS Systems
- Cash Register Operation
- Records Maintenance
- Identification checks
- Customer Relations
- Customer service excellence
- Conflict Resolution
- Cleaning and sanitizing
Languages
English
Full Professional
Timeline
Cashier/Merchandiser
Shoppers Drug Mart
09.2023 - Current
Cashier/Sales Associate
Big Box Outlet Store
10.2022 - 09.2023
Associate of Arts -
Okanagan College
High School Diploma -
SDSP Public School
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