Sabear ELRAFIH
Calgary,AB
Summary
Proven track record of enhancing efficiency and safety, demonstrated during tenure at Urban Tow Trucks. Expert in towing equipment operation and excels in high-stress customer service, significantly reducing food waste and improving project timelines. Skilled in logistics coordination and fostering positive client relations, showcasing adaptability and a strong work ethic.
Overview
20
20
years of professional experience
Work History
Cook
KFC
Calgary, AB
04.2004 - 10.2005
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Pipelayer
Volker Stevin Contracting
Calgary, AB
09.2008 - 07.2022
- Assembled and installed underground pipe, fittings, and valves of various sizes.
- Used hand signals to direct equipment operators and alert to hazards.
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
- Handled all repairs for sanitary and storm water sewer structures and pipe systems.
- Demonstrated strong problem-solving abilities by addressing unexpected complications during pipe installation processes.
- Expedited project timelines by quickly adapting to changing job requirements and adjusting workflows accordingly.
- Sustained positive working relationships with subcontractors, inspectors, and other stakeholders through effective communication skills.
- Observed all safety measures and company equipment policies to prevent job site accidents.
- Improved project efficiency by accurately measuring, cutting, and joining pipes for various construction projects.
Tow Truck Driver
Urban Tow Trucks
Calgary, AB
11.2023 - 07.2024
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Education
Hospitality
Lester B. Pearson High School
Calgary, AB06.2004
Skills
- Strong Work Ethic
- Towing equipment operation
- Customer Service
- Safe Driving Practices
- Heavy Lifting Abilities
- Roadside Assistance
- Organization and Planning
- Stress Tolerance
- Safety Management
- Patience and Empathy
- Load Securement Proficiency
- Adaptability and Flexibility
- Assisting customers
- Customer Relations
- Safe Driving
- Flatbed truck expertise
- Decision-Making
- Critical Thinking
- Dependable and Cooperative
- Truck Driving
- Logistics Coordination
- Commercial driving
- Documentation skills
Languages
English
Professional Working
Timeline
Tow Truck Driver
Urban Tow Trucks
11.2023 - 07.2024
Pipelayer
Volker Stevin Contracting
09.2008 - 07.2022
Cook
KFC
04.2004 - 10.2005
Hospitality
Lester B. Pearson High School