Saba Rasooli
Brampton,Canada
Summary
Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mentor
Peace by Peace
01.2024 - Current
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Served as a role model for mentees by demonstrating strong values and ethical standards.ractical advice.a
Animal Care Volunteer
Brampton Animal Shelter
06.2024 - 01.2025
- Enhanced animal well-being by providing daily care, including feeding, grooming, and exercise.
- Kept animals clean and free of contaminants to promote optimal health.
- Developed strong relationships with fellow volunteers, working together as a team to ensure optimal animal care standards were met consistently.
- Ensured a safe environment for both animals and visitors by adhering to strict safety protocols.
Customer Service Associate
Demeter’s
- 12.2024
- Delivered exceptional customer service by addressing inquiries and resolving concerns professionally
- Accurately managed transactions and maintained meticulous records in a fast-paced environment
- Enhanced interpersonal and time-management skills by efficiently handling multiple responsibilities
Teacher's Assistant
Toronto Farsi School
09.2019 - 08.2022
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Education
High School Diploma - Honours
Notre Dame Catholic Secondary School
Brampton, ON06.2023
Skills
- Interpersonal & Teamwork: Skilled in building meaningful relationships and fostering collaborative environments
- Dependability & Initiative: Reliable and proactive in identifying and solving challenges efficiently
- Communication: Proficient in delivering clear and concise oral and written communication
- Organizational Skills: Experienced in planning and executing tasks with precision and attention to detail
- Adaptability: Capable of thriving in dynamic and fast-paced environments
- Multilingual Abilities: Fluent in English; conversational proficiency in Farsi; currently learning Mandarin
- Problem resolution
- Customer service expertise
- Client support
- Effective team participation
Accomplishments
- Honour Roll Recipient: 2017–2020
- Math Award for Academic Excellence: 2019
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Mandarin
Limited Working
Certification
- Math Award for Academic Excellence Notre Dame Catholic Secondary School - 2019
- Honor Roll Recipient, Notre Dame Catholic Secondary School - 2019-2023
Math award
Recognized for outstanding achievement and top performance in mathematics, demonstrating strong problem-solving skills, analytical thinking, and consistent academic excellence throughout the school year.
Extracurricular activities
Chaplaincy Team, Notre Dame Catholic Secondary School
Member | 2022 – 2023
- Participated in school-wide faith-based initiatives and events to support spiritual development within the student community.
- Assisted with planning and leading prayer services, retreats, and outreach programs.
Soccer Club, Notre Dame Catholic Secondary School
Team Member | 2019 – 2022
- Engaged in regular team practices, matches, and school tournaments, promoting teamwork and discipline.
- Strengthened communication, strategic thinking, and leadership skills on and off the field.
Peace by Peace Program
Mentor | 2024 – Present
- Facilitate classroom sessions to teach conflict resolution, emotional intelligence, and empathy.
- Lead group activities designed to build safe, inclusive, and respectful learning environments.
Timeline
Animal Care Volunteer
Brampton Animal Shelter
06.2024 - 01.2025
Mentor
Peace by Peace
01.2024 - Current
Teacher's Assistant
Toronto Farsi School
09.2019 - 08.2022
Customer Service Associate
Demeter’s
- 12.2024
High School Diploma - Honours
Notre Dame Catholic Secondary School
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