Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylee Giesbrecht

Maple Creek,SK

Summary

An empathetic and detail-oriented individual known for providing a warm and professional first impression, I excel in communication and customer service, ensuring that everyone feels valued and heard. With a strong ability to maintain accurate records, I prioritize confidentiality and compliance respective to regulations.

Overview

5
5
years of professional experience

Work History

Server

Ivan's Restaurant
Maple Creek, Saskatchewan
03.2024 - Current
  • Provided exceptional service in a high-stress, fast-paced restaurant, ensuring a positive dining experience for all guests.
  • Quickly and accurately processed orders, managing multiple tables while maintaining attention to detail under pressure.
  • Collaborated with kitchen staff to coordinate timely food delivery and address special dietary requests.
  • Managed cash transactions and maintained accurate billing, ensuring a seamless checkout process for guests.

Front Desk Agent

The Resort at Cypress Hills
Maple Creek, Saskatchewan
01.2024 - Current
  • Delivered exceptional customer service to guests and visitors, ensuring a welcoming and enjoyable experience.
  • Answered multi-line phone systems, promptly addressing inquiries and assisting with reservations.
  • Maintained accurate guest records and documentation, demonstrating strong attention to detail and confidentiality.

Custodial Specialist

Sidney St. Elementary School/ The Town of Maple Creek
Maple Creek, Saskatchewan
03.2021 - 08.2023
  • Maintained cleanliness and organization throughout the school facilities, ensuring a safe and conducive learning environment for students and staff.
  • Followed safety protocols and utilized proper cleaning techniques, contributing to overall health and hygiene during the COVID-19 pandemic.
  • Familiarized and monitored security codes and communication systems to ensure the safety of the school environment.
  • Oversaw the cleanliness and upkeep of town office facilities, ensuring a professional and welcoming atmosphere for visitors and employees.

Front Desk Agent

Cobble Creek Lodge
Maple Creek, Saskatchewan
01.2020 - 02.2022
  • Served as the primary point of contact for guests in a high-responsibility environment during COVID-19, ensuring safety and comfort.
  • Coordinated housekeeping and laundry services, ensuring cleanliness and sanitation of guest rooms and common areas in compliance with health guidelines.
  • Collaborated with management to implement safety protocols and operational adjustments, maintaining the overall functionality of the hotel.

Education

Adult 12 Diploma -

Great Plains College
Maple Creek, SK
06-2020

Skills

  • Confidentiality
  • Compliance
  • POS proficiency
  • Time management
  • Organizational skills
  • Proactive Personality

Timeline

Server

Ivan's Restaurant
03.2024 - Current

Front Desk Agent

The Resort at Cypress Hills
01.2024 - Current

Custodial Specialist

Sidney St. Elementary School/ The Town of Maple Creek
03.2021 - 08.2023

Front Desk Agent

Cobble Creek Lodge
01.2020 - 02.2022

Adult 12 Diploma -

Great Plains College

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Rylee Giesbrecht