Ryker Glawson
Calgary,AB
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Part-Time Sales Associate
Mark's
08.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Part-Time Keyholder
Mark's
08.2023 - 09.2023
- Contributed to maintaining a cohesive team atmosphere by actively participating in staff meetings and training sessions.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Fostered a welcoming atmosphere within the store environment through friendly interactions with both customers and fellow team members.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Supported the overall success of the business by consistently striving for excellence in all aspects of job performance.
- Collaborated with management to develop strategies for driving sales during peak periods.
- Trained newly hired sales team in upselling techniques.
- Served as a reliable and dependable team player, consistently contributing to the achievement of store goals and objectives.
Education
High School Diploma -
Notre Dame Collegiate
06.2023
Skills
- Engaging with Diverse Customers
- Information Analysis
- Staff Support
- Merchandise Display
- Problem-Solving
- Exceptional customer service
- Team Supervision
- Team Leadership
- Merchandising knowledge
Certification
Licensed Class 5 Driver in Alberta
Introduction
Hello, I am Ryker. For a little over a year, I have been working for Mark's in a various number of roles including a Store Leadership role in which I effectively managed associates when my reporting Store Managers were absent. I recently chose to give up my key when transferring locations. It is my goal to bring a fast-paced, hard working mindset but to also keep an environment of respect and professionalism to serve the community and keep companies running.
Languages
English
Native or Bilingual
Timeline
Part-Time Keyholder
Mark's
08.2023 - 09.2023
Part-Time Sales Associate
Mark's
08.2022 - Current
High School Diploma -
Notre Dame Collegiate
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