Ryan Steeves
London,Ontario
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Key Holder
Roots Canada
09.2022 - Current
- Ensured store was opened and closed in a timely manner according to company policies.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
Visual Merchandiser
Hudsons Bay
05.2022 - Current
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Aligned visual merchandising strategies and products with company messages, target audience and marketing goals.
Fashion Associate
Walmart Canada
08.2017 - 10.2022
- Recommended, selected and located merchandise for shoppers, engaging politely to establish products needs and wants.
- Stocked merchandise, clearly labeling items, and arranging according to size or colour.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
Education
Graduate Diploma - Law Clerk
Fanshawe College
London, ON04.2023
Skills
- Excellent People Skills
- Building Customer Relationships and Loyalty
- Adaptable and Flexible
- Creative Problem Solving
- Stocking and Replenishing
- Maintaining Clean Organized Work Areas
Timeline
Key Holder
Roots Canada
09.2022 - Current
Visual Merchandiser
Hudsons Bay
05.2022 - Current
Fashion Associate
Walmart Canada
08.2017 - 10.2022
Graduate Diploma - Law Clerk
Fanshawe College
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