Ryan Wee
London,ON
Summary
Hardware & Systems Specialist with strong experience in PC hardware diagnostics, system configuration, component selection, and troubleshooting complex hardware–software interactions. Proven ability to validate, test, optimize, and sustain high-performance computing systems. Skilled with video hardware, firmware/driver interactions, scripting for diagnostics, and methodical root-cause analysis. Known for precision, analytical thinking, and translating technical issues into clear, actionable documentation. Experienced collaborating with technical and non-technical stakeholders and delivering reliable, supportable hardware solutions.
Overview
8
8
years of professional experience
Work History
PC System Builder, Sales & Tech Support
Independent Contractor
GTA & London, ON
04.2017 - 03.2025
- Designed, validated, and built 200+ custom computer systems, including high-performance workstations for CAD, simulations, video FX, gaming, VR, and photography workflows.
- Performed component selection and compatibility analysis (CPU, GPU, storage, capture cards, firmware, drivers).
- Conducted hardware–software integration testing and configuration validation across diverse workflows.
- Troubleshot complex issues involving hardware defects, misconfigurations, thermal instability, firmware/driver conflicts, and OS corruption.
- Used diagnostic tools (SMART, Memtest, BIOS tools, performance benchmarking, log capture) to isolate root causes.
- Created reproducible troubleshooting documentation for clients and conducted remote/on-site diagnostics.
- Set up and optimized small-business and home networks, improving bandwidth, latency, and reliability.
- Configured BIOS, tuned performance parameters, resolved instability, and validated system reliability under load.
Parts Specialist
Toyota Town
London, ON
04.2022 - 07.2024
- Lead Parts Sales Consultant for Toyotatown’s online parts division.
- Led data‑driven price and SEO optimization strategies, doubling wholesale growth over 2 years.
- Managed 40% increase YTD growth in Sales Revenue from Jan 2022 (pre-hire) to Jan 2023 (post-hire).
- Oversaw highest grossing month on record in March 2024 @ $223K Sales, a further 28% YTD increase in Sales from Mar 2023 to Mar 2024.
- Recognized for precise information delivery, accuracy, and high-volume task management.
- Added structured metadata, text content, and imagery to improve search visibility.
- Numerous recorded 5/5 Star testimonials from customers, recognizing customer service that goes above and beyond.
Parts Consultant
Maranello BMW
Toronto, ON
06.2018 - 01.2020
- Managed over $500K/month of parts & accessories purchases.
- Effectively managed & liquidated aging & slow-moving products.
- Oversaw a consistent monthly 10-15% YTD growth in Net Profit.
- Managed Parts Showroom floor and layout, supervised two front-end Parts Advisors & oversaw daily cash count.
- Incorporated commission-based sales strategies with the Sales Department to improve Parts sales growth.
- Created Excel documents translating technical compatibility details into structured reference sheets for the Sales Department.
- Through this proactive working relationship with the Sales Department, achieved sizable increases in accessories & winter tire sales (10-15% YTD Net Profit growth).
- Re-designed Gift Bags to increase aesthetic, lower costs, and streamline procedures in the Parts Department, expediting vehicle delivery times for Sales.
- Actively worked with Sales Managers on incorporating the latest accessories on showroom vehicles, especially during Private Sale Events or Charity Events.
- Achieved average monthly sales of $500,000 CAD with 29% Gross Profit.
Parts Advisor
Maranello BMW
Toronto, ON
01.2018 - 06.2018
- Exposure to a wide range of auto products helped me grow a large knowledge base.
- Completed BMW Wholesale Inventory Management Course.
- Top winter tire & accessory sales in the Parts Department.
- Well known for customer service that goes above and beyond.
- Learned to translate technical info to simple auto advice and use it as a sales opportunity.
- Achieved average monthly sales of $300,000 CAD with 31% Gross Profit.
Education
Some College (No Degree) - Honours BBA
Wilfrid Laurier University
Waterloo, ONCertified Toyota Parts Advisor - Automotive Parts
Toyota University
Skills
Hardware, Interfaces & Video Technology
SATA NVMe USB 3x PCIe Thunderbolt HDMI DisplayPort Video capture devices Encoding/bitrate/frame-rate concepts
Diagnostics & Tools
SMART utilities Memtest BIOS/UEFI configuration OS imaging/cloning tools Log collection System stress testing Thermal analysis
Systems & Software
Windows configuration & optimization Firmware/driver validation System stability testing
Scripting & Automation
Python (automation data processing) PowerShell basics
Lifecycle, Documentation & Compliance
BOM/compatibility tracking Component evaluation Vendor comparison Structured documentation Knowledge base writing
Other Technical Strengths
Networking fundamentals Endpoint security basics Strong analytical reasoning Clear written communication
Accomplishments
Achieved world #1 fastest Ryzen 9700x overclocked CPU on AIO watercooling, demonstrating deep expertise in hardware tuning, thermal behaviour, and system validation (HWbot).
Timeline
Parts Specialist
Toyota Town
04.2022 - 07.2024
Parts Consultant
Maranello BMW
06.2018 - 01.2020
Parts Advisor
Maranello BMW
01.2018 - 06.2018
PC System Builder, Sales & Tech Support
Independent Contractor
04.2017 - 03.2025
Some College (No Degree) - Honours BBA
Wilfrid Laurier University
Certified Toyota Parts Advisor - Automotive Parts
Toyota University