Ryan Payne
Collingwood,ON
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
21
21
years of professional experience
Work History
Manager
The Mobile Shop
Wasaga Beach, ON
03.2012 - 06.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
The Source, Bell
Collingwood, ON
09.2004 - 10.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Collingwood Collegiate Institute
Collingwood, ON06-2001
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Shift scheduling
- Sales techniques
- Documentation and reporting
- Project management
- Project planning
- Inventory management
- Computer skills
- Adaptability and flexibility
Languages
English
Timeline
Manager
The Mobile Shop
03.2012 - 06.2025
Assistant Manager
The Source, Bell
09.2004 - 10.2012
High School Diploma -
Collingwood Collegiate Institute