Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ryan Nguyen

North York,ON

Summary

As a customer service professional, bring hands-on experience in helping customers and resolving issues with care and efficiency. Being known for being a team player who stays focused on finding positive solutions and creating a great experience for everyone I work with. Reliable, adaptable, and easy to talk to, I pride myself on clear communication and a calm, problem-solving mindset—especially when things get challenging.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Nails For You
02.2024 - 04.2025
  • Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
  • Answered multi-line phone system and managed email inquiries
  • Scheduled and confirmed client appointments, meetings, and conference room bookings using digital calendars and scheduling software.

Sales Associate

Urban Oufitters
06.2023 - 01.2024
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Supervisor

Light Cafe
04.2021 - 05.2023
  • Trained and supervised staff on customer service standards to enhance guest satisfaction.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Supported management in implementing promotional campaigns to drive sales growth.

Education

Bachelor of Arts - Hospitality Management

George Brown College
Toronto, None
05-2024

Skills

  • Client support
  • Attention to detail
  • Effective time management
  • Attentive listening abilities
  • Problem-solving skills
  • Team collaboration

Languages

English
Professional Working
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Elementary

Certification

  • Emergency First Aid/CPR/AED - Workplace Medical Corp.

Issued Dec 2022- Expires Dec 2025

  • Smart Serve - Smart Serve Ontario

Issued Dec 2022- Expires Dec 2027

Timeline

Front Desk Receptionist

Nails For You
02.2024 - 04.2025

Sales Associate

Urban Oufitters
06.2023 - 01.2024

Supervisor

Light Cafe
04.2021 - 05.2023

Bachelor of Arts - Hospitality Management

George Brown College

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Ryan Nguyen