Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Mann

San Diego

Summary

IT professional specializing in network configuration and client technical support. Expertise in troubleshooting complex issues and optimizing systems for enhanced performance. Strong communication skills facilitate clear explanations of technical solutions to non-technical users. Holds degrees in Computer Science and Networking, with a solid foundation in cybersecurity practices.

Overview

8
8
years of professional experience

Work History

IT Technician

Doctor Multimedia
San Diego
03.2017 - 08.2025
  • Installed and configured hardware and software for various systems.
  • Provided technical support for hardware and software issues across multiple departments.
  • Designed and implemented network configurations to enhance system performance.
  • Resolved complex technical issues related to networking technologies such as DNS, DHCP, TCP, and IP.
  • Configured routers, switches, firewalls, and other hardware to deploy and manage LAN, WA,N and wireless networks.
  • Configured and supported email clients (Microsoft Outlook, Gmail, domain-hosted accounts) for business operations.
  • Assisted clients with domain/DNS settings, SSL certificates, and connectivity troubleshooting.

Education

Bachelor of Science - Networking And Information Systems Security

California College San Deigo
San Diego
08-2020

Skills

  • Network troubleshooting
  • Software installation
  • Network security management
  • Technical support
  • Customer relationship management
  • IT project management
  • DNS management
  • Hardware configuration
  • LAN/WAN Networks

Timeline

IT Technician

Doctor Multimedia
03.2017 - 08.2025

Bachelor of Science - Networking And Information Systems Security

California College San Deigo

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Ryan Mann