Alvaro Delgadillo-Corea
Fontana,CA
Summary
Highly skilled and customer-focused IT Technician with a solid background in diagnosing, troubleshooting, and resolving hardware and software issues. Committed to delivering exceptional technical support and ensuring optimal system performance. Seeking a challenging position where technical expertise can contribute to the success of an organization and provide effective IT solutions.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
4
4
years of professional experience
Work History
IT Technician
San Bernardino County Library
01.2023 - Current
- Work on tickets created by different branches requesting help
- Assemble computer components with proper connections and secure mounting
- Manage computer hardware and administer users and computers
- Install the operating system, device drivers, and software applications/custom OS
- Test and troubleshoot systems for optimal performance
- Customize BIOS settings and optimize performance
- Document hardware and users
- Provide technical support and guidance to clients and patrons
IT Technician
TD SYNNEX
01.2022 - 12.2023
- Set up and configure servers, ensuring smooth operation and optimal performance
- Install, update, and maintain hardware and software systems, including operating systems and applications
- Conduct troubleshooting and resolve technical issues related to hardware, software, and network connectivity
- Assist in the development and implementation of IT policies and procedures to enhance system efficiency and security
- Provide timely technical support and solutions to end users, both in person and remotely
- Conduct regular system backups and data recovery processes to prevent data loss and ensure business continuity
- Collaborate with cross-functional teams to implement technology upgrades and migrations
- Maintain accurate documentation of technical procedures, configurations, and user guides
Education
Bachelor of Science - Cyber Security
Full Sail University
Winter Park, FL06-2025
Associate of Science - Information Technology
Full Sail University
Winter Park, FL03-2024
Skills
- Network setup and configuration
- Network segmentation and VLAN configuration
- Network troubleshooting and diagnostics
- TCP/IP, DNS, DHCP, and other network protocols
- Firewall configuration and management
- Routing and switching
- Wireless network setup and troubleshooting
- Active Directory administration
- IT security best practices and protocols
- Endpoint protection and antivirus management
- Virtualization technologies (VMware, Hyper-V)
- LinkedIn: wwwlinkedincom/in/alvaro-martin-delgadillo-corea-81563b259
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Network troubleshooting
- Remote support
- System administration
- Network maintenance
- Help desk operations
- Application installations
- Wireless networking
- IT documentation
- IT asset management
- Network security
- Operating system management
- Server maintenance
- Information security
- Help desk management
- Helpdesk services
- Software updating
- Security patching
- Problem-solving
- Technical troubleshooting
- Teamwork and collaboration
- Microsoft windows and office
- Troubleshooting network issues
- Remote technical support
- Hardware and software repair
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Software
Developed My own App
Timeline
IT Technician
San Bernardino County Library
01.2023 - Current
IT Technician
TD SYNNEX
01.2022 - 12.2023
Bachelor of Science - Cyber Security
Full Sail University
Associate of Science - Information Technology
Full Sail University