Looking for a job that relates to the field of interest and ensures management responsibilities.
Overview
6
6
years of professional experience
Work History
Cashier/Stocker
Lake Los Angeles Dairy
07.2018 - 08.2022
Operated the drive-through at the store to see what customers want and charge for purchases; printed out sales reports, lottery reports, and credit card transactions of the day during closing time.
Communicated with customers, fill propane tanks, and help with loading propane tanks; working at the store refreshed memory in Spanish so it helped in communication with Spanish speaking customers.
Managed the stocking of products of the refrigerators and shelves and familiarizing with the inventory; analyzed the needs of the customers and certain products apply to the interests of the customers.
Analyzed maintenance of visual merchandising standards for customer satisfaction, supervising team of employees; conducted weekly physical stock checking, reordering merchandise and reduced under stocking.
Re-designed merchandising strategy and optimized inventory management of snacks, drinks, and other essentials.
Recommended merchandising route-integrated inventory rebalancing strategy with support from other employees and come up with ideas on how to expand the scope of the industry.
Trained new employees and showing how to use the cash register, teach certain methods of stocking products, and how to close the store at the end of the shift.
Account Manager
Stinger Management, Inc.
10.2023 - 03.2024
Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
Developed, maintained, and utilized diverse customer base.
Had some leadership responsibilities such as taking interviews, hiring people, leading a small team, and learning invaluable management skills.
Trained and coached new employees on customer service, money handling, and organizing strategies.
Helped lower income families and individuals to help stimulate the economy and strategically target low income areas using direct marketing.
Successfully resolved escalated issues while maintaining positive relationships with all parties involved.
Helped and educated the community about the services available to them from generated leads and acquired new customers for their client which was Truconnect.
Salesperson
Ace Hardware
01.2023 - 10.2023
Communicated with customers and to see what is needed and how to make orders for items not in stock.
Made price changes for items needed to be increased to level two retail pricing for inflation reasons.
Built wheelbarrows, grills, and many prebuilt products and always made sure that any products were available for consumers.
Ordered inventory for products that were low in stock or out of stock from the Ace Hardware website, managed inventory, and sent overstock back to the warehouse.
Proposed ideas of certain products that would be high in demand based on the customer demographic.
Changed prices of certain items and printed out price tags every day until all of the products are caught up to level two retail pricing in relation to the location of the store.
Education
Bachelor of Science - Management
California State University, Northridge
Northridge, CA
05.2023
High School Diploma -
Paraclete High School
Lancaster, CA
05.2019
Skills
Tremendous leadership skills and work great with a team
Ensure to complete work on time and to provide a flexible schedule
Plan and organize upcoming work and to improve the quality of work
Knowledgeable in Microsoft Word, Powerpoint, and Excel
Languages
Arabic
Native or Bilingual
Timeline
Account Manager
Stinger Management, Inc.
10.2023 - 03.2024
Salesperson
Ace Hardware
01.2023 - 10.2023
Cashier/Stocker
Lake Los Angeles Dairy
07.2018 - 08.2022
Bachelor of Science - Management
California State University, Northridge
High School Diploma -
Paraclete High School
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