Ethan Towers
Bancroft
Summary
Dedicated worker improving skill levels in core performance areas. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Willing to take on any task to support team and help business succeed.
Overview
2
2
years of professional experience
Work History
Cashier/Stocker
Dollarama
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Car Detailer
Crystal Clear Car Detailing
06.2024 - 10.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Crew Trainer
McDonalds
10.2022 - 07.2024
- Drove top-quality team performance through incentive programs and periodic awards
- Collaborated with internal teams to evaluate training programs, identify gaps and drive improvements
- Reviewed company policies regularly to ensure they remained up-to-date and compliant with applicable regulations
- Provided feedback and coaching to employees needing improvement in performance
- Participated in continuous professional development opportunities to stay current on industry trends
- Ensured proper equipment usage and maintenance by providing hands-on training sessions
- Guided employees through difficult situations by offering advice or sharing personal experiences when appropriate
- Part time employee of the year for 2023
Education
High School -
North Hastings High School
Bancroft, Ontario06.2024
Skills
- Active Listening
- Delegating Work
- Learning Platforms
- Team Leadership
- Quality Control
- Conflict Resolution
- Decision Making
- Effective Communication
- Workplace Safety
- Cash Handling
- Continuous Development
- Customer Service
- Process Improvement
- Adaptability
- Motivational Skills
- Problem Solving
- Food Safety
- Goal Setting
- Work Planning and Prioritization
- Organizational Skills
- Team Building
- Creative Solution Development
Languages
English
Full Professional
Timeline
Cashier/Stocker
Dollarama
10.2024 - Current
Car Detailer
Crystal Clear Car Detailing
06.2024 - 10.2024
Crew Trainer
McDonalds
10.2022 - 07.2024
High School -
North Hastings High School
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