Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ryan Lee

Alamo

Summary

Dynamic retail professional with a proven track record at Nordstrom, excelling in customer service and sales strategies. Adept at data analysis and effective communication, I thrive under pressure, ensuring customer satisfaction and loyalty. My leadership as Head Basketball Coach fostered teamwork and discipline, driving young athletes to achieve their best.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Nordstrom
Walnut Creek
06.2024 - 08.2024
  • Provided exceptional customer service by addressing product inquiries and facilitating purchases.
  • Managed high-stress situations to effectively meet customer needs.
  • Organized stock inventory to ensure availability of products.
  • Maintained a clean and organized store environment to enhance shopping experience.
  • Assisted customers with purchases, item locations, and reward program enrollments.
  • Processed returns and exchanges in adherence to company policies.

Head Basketball Coach

Diablo Athletic Club
Concord
10.2022 - 03.2024
  • Cultivated a safe, inclusive environment for young athletes to thrive.
  • Planned and executed practices emphasizing fundamental skills and development.
  • Instilled discipline, teamwork, and sportsmanship both on and off the court.
  • Communicated effectively with players, parents, and officials to ensure alignment.

Basketball Scorekeeper

Diablo Athletic Club
Concord
03.2022 - 03.2023
  • Maintained accurate records of player statistics under high-pressure conditions.
  • Resolved discrepancies between official scorer logs and scoreboard displays to ensure event accuracy.
  • Set up scorer’s table prior to games to facilitate smooth operations.
  • Demonstrated meticulous attention to detail in logging points, rebounds, assists, steals, blocks, turnovers, and personal fouls.

Education

Bachelor of Science - Managerial Economics

University of California, Davis
Davis, CA
06-2028

Skills

  • Data analysis and market research
  • Financial modeling
  • Customer service and sales strategies
  • Team collaboration and teamwork
  • Time management and organization
  • Effective communication and problem solving
  • Numeracy and money handling
  • Performance under pressure

Accomplishments

  • I was elected as Scholarship Chair for Sigma Nu fraternity. I was responsible for organizing and planning study sessions for members to attend.

Timeline

Retail Sales Associate

Nordstrom
06.2024 - 08.2024

Head Basketball Coach

Diablo Athletic Club
10.2022 - 03.2024

Basketball Scorekeeper

Diablo Athletic Club
03.2022 - 03.2023

Bachelor of Science - Managerial Economics

University of California, Davis

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Ryan Lee