Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Adam Silva-Carnevale

Markham,Ontario

Summary

Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

Adidas
Markham, ON
11.2019 - Current
  • Assisted customers with finding the right product for their needs.
  • Demonstrated knowledge of store products and services.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Stock, and rearrange shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.

Team Leader

Adidas
Markham, Ontario
01.2022 - 09.2022
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Established clear expectations for employees, providing guidance when needed.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.

Referee

Markham Soccer Club
Markham, ON
03.2015 - 08.2018
  • Enforced disciplinary action for rule violations.
  • Organized pre-match meetings with coaches and players to review rules.
  • Provided instruction to assistant referees regarding positioning and signals.
  • Communicated effectively with coaches, players and officials during games.
  • Assisted in resolving disputes between teams or coaches.
  • Kept accurate records of game results and statistics.

Newspaper Delivery Person

Markham Economist and Sun
Markham, ON
11.2013 - 01.2015
  • Organized newspapers into bundles according to customer routes.
  • Delivered newspapers on time, in all types of weather conditions.
  • Verified that all papers were delivered to intended locations accurately weekly.
  • Assisted customers with subscription payments and changes.

Education

BBA - Marketing

University of Guelph-Humber
Etobicoke, ON
04-2025

Ontario College Diploma - Marketing

Seneca College of Applied Arts And Technology
North York, ON
12-2021

High School Diploma -

St. Brother André Catholic High School
Markham, ON
06-2019

Skills

  • Customer Service
  • Upselling Strategies
  • Conflict Resolution
  • Sales Expertise
  • Team Collaboration
  • Project Planning
  • Adaptability
  • Cross-Functional Team Leadership
  • Data Analysis
  • Relationship Building
  • Time Management Abilities
  • Organizational Development
  • Market Research
  • Competitive Analysis

Accomplishments

  • 2023 Captain of the Tournament (Adidas Invitational District Soccer Tournament)
  • 2021 Highest Performing Sales Associate of the Year (Adidas)
  • October's 2018 Student of the Month

References

References available upon request.

Timeline

Team Leader

Adidas
01.2022 - 09.2022

Retail Sales Associate

Adidas
11.2019 - Current

Referee

Markham Soccer Club
03.2015 - 08.2018

Newspaper Delivery Person

Markham Economist and Sun
11.2013 - 01.2015

BBA - Marketing

University of Guelph-Humber

Ontario College Diploma - Marketing

Seneca College of Applied Arts And Technology

High School Diploma -

St. Brother André Catholic High School

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Adam Silva-Carnevale