Ryan Ledat
Coldwater,ON
Summary
Dynamic Client Care Coordinator at Amplifon Canada with a proven track record in enhancing customer experiences through exceptional communication and meticulous data management. Recognized for strong teamwork and problem-solving abilities, I consistently improve operational efficiency while fostering a positive environment. Committed to delivering outstanding service and support in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Client Care Coordinator & Data Entry Specialist
Amplifon Canada
07.2023 - Current
- Company Overview: Client facing, Hearing Health Care retailer
- My role is focused on client care and data entry management to enhance the customer experience, and to improve lives through the gift of sound.
- Requires strong communication, attention to detail, time management, and computer skills.
- Responsible for maintaining the clinic environment, including all general maintenance, to ensure health and safety standards.
- Monitor customer feedback, and identify areas of improvement in services provided.
- Connect clients to relevant service plans by analyzing needs in comparison to available products and programs.
Customer Service Associate - Plumbing
Lowe’s Home Improvement
03.2023 - 09.2023
- Responsible for customer service and sales of installations, representing a high value to customers, and providing knowledgeable information on products while maintaining stock on shelves and ensuring the safety and shopability of the store.
- Answered phone calls from customers promptly and courteously.
- Maintained knowledge of current sales promotions and new product releases.
- Followed policies and procedures to meet or exceed established performance requirements.
Pitcher
Titans Baseball Organization
02.2022 - 02.2023
- Company Overview: Dedicated and focused on baseball, ambition, and the Titans organization.
- In addition, I volunteered with the Junior Titans Program, renovating the practice facility and hanging mesh cage netting.
- Communicated with diverse group of fellow athletes, coaches, and game officials to maintain positivity and good sportsmanship.
Customer Service Associate
Tim Hortons
07.2019 - 02.2022
- Working in a fast-paced environment as a team member, baker, and key employee within the store team.
- Recognized for strengths in working on a team, strong and effective communication, and work ethic.
- Being given additional responsibility as an Opener/Closer and Team Lead was a result of hard work and commitment to the role.
Customer Service Associate
Drysdale’s Christmas Tree Farm
12.2017 - 12.2018
- Responsible for food prep, and maintaining a safe and clean kitchen.
- Preparing and bringing food to the sales kiosk.
- Providing excellent service to customers, and helping as asked to support the business.
Volunteer
Thornton Minor Hockey Association
01.2014 - 01.2018
- Volunteer within a hockey organization in general areas, including planning and setup of league events and the Year-End Banquet.
- Volunteer during league games for timekeeping.
- Marketing campaigns to grow the league.
Education
Graduated -
Bear Creek Secondary School
06.2022
Skills
- Attention to detail
- Time management
- Communication skills
- Problem solving
- Teamwork
- Resourcefulness
- Organizational skills
- Work ethic
References
Exceptional References Available upon request
Timeline
Client Care Coordinator & Data Entry Specialist
Amplifon Canada
07.2023 - Current
Customer Service Associate - Plumbing
Lowe’s Home Improvement
03.2023 - 09.2023
Pitcher
Titans Baseball Organization
02.2022 - 02.2023
Customer Service Associate
Tim Hortons
07.2019 - 02.2022
Customer Service Associate
Drysdale’s Christmas Tree Farm
12.2017 - 12.2018
Volunteer
Thornton Minor Hockey Association
01.2014 - 01.2018
Graduated -
Bear Creek Secondary School
Similar Profiles
Subbu NairSubbu Nair
Sr. Digital Marketing Specialist at Amplifon CanadaSr. Digital Marketing Specialist at Amplifon Canada
Katherine M. ForguesKatherine M. Forgues
Hearing Care Provider (HCP) at Amplifon CanadaHearing Care Provider (HCP) at Amplifon Canada
Rachel HartlingRachel Hartling
Patient Care Coordinator at Hometown Hearing Centre/ Amplifon CanadaPatient Care Coordinator at Hometown Hearing Centre/ Amplifon Canada