Ryan Heisler
Calgary,AB
Summary
Dynamic and results-oriented professional with a proven track record at Aecon, adept at operating heavy machinery and enhancing project efficiency. Excelled in customer service at Save-On-Foods, demonstrating exceptional problem-solving and communication skills. Known for a strong work ethic and maintaining high safety standards, significantly contributing to team success and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Landscaper
The Landscape Artist
04.2024 - 11.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
Asphalt Labourer
Aecon
09.2023 - 11.2023
- Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
- Clear areas in preparation for laying down asphalt.
- Developed specialized skills in various asphalt applications such as patching, resurfacing, sealing cracks, and line striping for diverse client needs.
- Directed traffic around site locations using appropriate signage and team communication.
Roller Operator
Aecon
09.2023 - 11.2023
- Achieved smoother road surfaces by expertly operating roller equipment on various construction projects.
- Ensured safety, adhering to all site regulations and guidelines during the operation of roller machinery.
- Supported effective team collaboration by communicating with fellow crew members on project progress and adjustments.
- Enhanced project efficiency by maintaining roller equipment and performing regular inspections and repairs.
- Operated heavy equipment for the completion of large-scale infrastructure projects, supporting local community development.
- Reduced completion time for paving projects with precise operation of roller equipment in tight spaces.
Customer Service Specialist
Save-On-Foods
11.2021 - 09.2023
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Responsible for scheduling of other employees
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Food Service Specialist
Save-On-Foods
11.2018 - 11.2021
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed specialized menus for guests with dietary restrictions to ensure their dining satisfaction.
- Actively participated in community outreach events promoting awareness about healthy eating habits and sustainable sourcing practices within the food industry.
- Utilized time management skills effectively prioritizing tasks under pressure ensuring smooth operations during busy periods.
- Improved food safety standards by consistently maintaining a clean and organized workspace.
- Reduced food waste by implementing proper portion control techniques in meal preparation.
- Kept surfaces, tools and equipment clean and sanitized.
Education
High School Diploma -
Foothills Composite Highschool
Okotoks, AB03-2020
Skills
- Strong work ethic
- Heavy lifting
- Flexible and adaptable
- Using hand tools
- Physically fit
- Jobsite safety
- Maintaining equipment
- Responsible and punctual
- Complex Problem-solving
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
Languages
English
Native or Bilingual
Timeline
Landscaper
The Landscape Artist
04.2024 - 11.2024
Asphalt Labourer
Aecon
09.2023 - 11.2023
Roller Operator
Aecon
09.2023 - 11.2023
Customer Service Specialist
Save-On-Foods
11.2021 - 09.2023
Food Service Specialist
Save-On-Foods
11.2018 - 11.2021
High School Diploma -
Foothills Composite Highschool
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