Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ROBIN NGUYEN

Surrey,Canada

Summary

Experienced in landscape design, maintenance, and enhancement, utilizing plant care and soil management knowledge to create vibrant outdoor spaces. Demonstrated ability to work effectively within teams to achieve impactful results. Professional volunteer with a background in food distribution and community service, contributing to the smooth operation of a food bank by ensuring effective and fair resource allocation. Known for teamwork, adaptability to changing needs, and reliability in all tasks. Strong foundation in retail operations and customer service excellence, with a proven track record of facilitating smooth transactions and maintaining organized workspaces. Reliable team player recognized for adaptability and commitment to achieving results.

Overview

24
24
years of professional experience

Work History

Landscaper

Tan Garden Service
01.2010 - Current
  • Operate lawnmower, leaf blower, weed trimmer, handsaw, and more
  • Provide services to various of customer needs and wants.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed planting, watering, and mulching
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Cut trees and shrubs to shape and maintain landscape.
  • Maintained gardening tools by replacing blades and fluids.

In Register office

Surrey Food Bank
01.2017 - 01.2017
  • On the computer searching client’s name in the system
  • Dealing with third party pickup includes a note from client and their id, and id for individual’s id/ for their name them could name print on tick
  • Print up ticket for client in order to get the stuff they need
  • Line
  • Placing items on the table
  • Asking client for the size are mark on their printed ticket
  • Depending on the hamper size- 1 2 3
  • I tell how many items they can get (water, noodle, soup can, etc.)

Retail cashier

Xena Mart
01.2001 - 01.2009
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
  • Enhanced customer satisfaction by providing efficient and accurate cash handling services.

Education

Accounting Certificate Not Complete 80%/90% - General Studies

Douglas College
New Westminster, BC
01-2016

High School Diploma -

Burnaby Central Secondary
Burnaby
06-2009

Skills

  • Over eight years of customer service experience
  • Committed to providing quality service in a friendly and courteous manner
  • Dedicated hardworking employee; strong multi-tasking skills
  • Strong communication / listening skills; enjoy interacting with people
  • Effective in responding to customer requests and resolving concerns
  • Bookkeeping certificate in progress
  • Demonstrated ability to organize and prioritize work tasks
  • Self-motivated, punctual and follow established procedures accurately
  • Greet customers and help identify their individual needs; make appropriate recommendation
  • Ability in creating rapport and ensuring customer satisfaction
  • Handle cash, debit and credit transactions accurately
  • Perform store opening and closing procedures
  • Maintain inventory, order merchandise and organize shelves
  • Passionate about working with numbers and basic skills in computer
  • Committed to offering the best customer services
  • Using hand tools
  • Flexible and adaptable
  • Strong work ethic
  • Heavy lifting
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Reliability and punctuality

Languages

English
Vietnamese

Timeline

In Register office

Surrey Food Bank
01.2017 - 01.2017

Landscaper

Tan Garden Service
01.2010 - Current

Retail cashier

Xena Mart
01.2001 - 01.2009

Accounting Certificate Not Complete 80%/90% - General Studies

Douglas College

High School Diploma -

Burnaby Central Secondary

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