Ryan Floden
Calgary,Canada
Summary
Experienced Lead Hand with substantial background in overseeing operations and managing teams. Strengths lie in ensuring efficiency, maintaining quality standards, and implementing process improvements. Demonstrated ability to lead by example, train staff effectively, and contribute positively to overall workplace culture. Proven impact made through leadership roles that resulted in enhanced productivity and streamlined processes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Hand
Workwise Office Services
Calgary, Canada
04.2022 - Current
- Build and install office furniture.
- Read and translate blueprints and floor plans.
- Supervised daily operations and ensured adherence to safety protocols.
- Coordinated workflow among team members for efficient task completion.
- Trained new staff on company procedures and operational standards.
- Monitored inventory levels and organized supplies for optimal use.
- Conducted equipment inspections and initiated maintenance requests as needed.
- Facilitated communication between departments to resolve issues promptly.
- Implemented process improvements to streamline operations and reduce waste.
- Trained employees on company procedures and worksite safety.
- Provided guidance to team members on best practices for their tasks and duties.
- Identified areas for improvement in workflow processes.
- Trained, mentored and supervised junior staff members.
- Developed strategies for improving efficiency in the workplace.
- Maintained a positive work environment by effectively managing conflicts between team members.
- Performed quality control checks on products before they left the warehouse or store location.
- Resolved customer complaints in an efficient manner.
- Allocated personnel and other resources to assist team in meeting objectives and helping workers to meet team goals.
- Created reports outlining project updates and timelines for management review.
- Facilitated communication between departments regarding projects or initiatives.
Warehouse Manager / Installer
Wingenback Ltd.
Calgary, Canada
09.2019 - 04.2022
- Managed daily warehouse operations to ensure efficient workflow and productivity.
- Supervised staff in inventory control and stock management processes.
- Coordinated shipping and receiving activities to optimize logistics performance.
- Trained new employees on equipment use and warehouse procedures effectively.
- Monitored equipment maintenance schedules to prevent operational downtime.
- Developed strategies for space utilization to maximize storage capacity in the warehouse.
- Conducted regular audits of inventory levels to ensure accuracy and compliance.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Operated forklifts to fill or empty overhead spaces.
- Established and maintained good relations with customers, vendors, and transport companies.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
General Manager/Owner/Project Managment
Cornerstone construction and project managment
Estevan, Canada
01.2013 - 01.2021
- Managed project timelines and ensured adherence to contractual obligations.
- Coordinated communication between clients, subcontractors, and project teams.
- Implemented safety protocols to maintain compliance with industry regulations.
- Developed budgets and monitored expenditures for various projects.
- Led team meetings to discuss project progress and address challenges.
- Evaluated contractor performance and provided feedback for improvement.
- Fostered relationships with stakeholders to enhance collaboration on projects.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Guided management and supervisory staff to promote smooth operations.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Sales Consultant
Mayfield Toyota
Edmonton, Canada
10.2016 - 11.2019
- Internet leads.
- Vehicle location.
- Pull and assess credit.
- Conducted test drives to showcase vehicle features and performance.
- Facilitated financing options by collaborating with financial institutions.
- Assisted customers with vehicle selections and product knowledge.
- Developed strong relationships with customers to enhance satisfaction and loyalty.
Operator/Rigger
Skylift Services Inc
Estevan, Canada
01.2006 - 12.2014
- Operation and setup of heavy equipment
- Hauling and delivery of equipment
- Equipment maintenance
- Member of the Health & Safety Committee
- Rigging and signals
- Maintenance of all equipment and vehicles
- Customer relations
- Documentation
- Log books
Education
Trade Certificate -
Estevan Comprehensive High School
Estevan, SK, CA01.2004
Skills
- Blueprint reading
- Inventory management
- Equipment maintenance
- Process improvement
- Project management
- Team coordination
- Customer relationship management
- Staff training
- Conflict resolution
- Communication skills
- Time management
Certification
- CSTS
- CPR Certification
- WHMIS Certification
- First Aid Certification
Details
AEC / DEP or Skilled Trade Certificate, 15
Personal Information
Willing To Relocate: Anywhere
Timeline
Lead Hand
Workwise Office Services
04.2022 - Current
Warehouse Manager / Installer
Wingenback Ltd.
09.2019 - 04.2022
Sales Consultant
Mayfield Toyota
10.2016 - 11.2019
General Manager/Owner/Project Managment
Cornerstone construction and project managment
01.2013 - 01.2021
Operator/Rigger
Skylift Services Inc
01.2006 - 12.2014
Trade Certificate -
Estevan Comprehensive High School
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