Ruth Murigi
London
Summary
Experienced outreach professional prepared for impactful community engagement. Skilled in building trust, providing support, and connecting individuals to essential resources. Strong focus on team collaboration and achieving positive outcomes. Adaptable and reliable with a deep understanding of social services and crisis intervention.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Street Outreach Worker
LONDON CARES
12.2024 - Current
- Assist clients in obtaining housing by providing support throughout the application process and connecting them to available resources.
- Coordinated transportation arrangements for clients needing assistance accessing medical appointments or other essential services within the community.
- Participate in staff meetings and training to continuously improve professional skills and stay current on best practices in street outreach work.
- Provide crisis intervention services when needed, effectively de-escalating tense situations and ensuring client safety.
- Provide emotional support and encouragement for clients facing personal challenges, demonstrating empathy and understanding throughout the process.
- Collaborate with law enforcement officers when necessary, fostering positive relationships between police departments and the homeless population served.
- Connected clients to mental health and substance abuse treatment services, facilitating their path towards recovery.
- Implemented harm reduction strategies when working with clients engaged in high-risk behaviors, prioritizing safety without judgment or stigma attached.
- Facilitated outreach activities to build community awareness.
- Coordinated with local government to provide resources to clients.
Activity Supervisor
Boys and Girls Club
08.2024 - Current
- Facilitated activities to keep the children engaged and entertained.
- Participated in staff meetings to collaborate on strategies for how to provide the best camp experience for children.
- Provided one-on-one individualized support for children with developmental, intellectual and learning disabilities.
Camp Counsellor
Boys and Girls Club
07.2024 - 08.2024
- Facilitated activities to keep the children engaged and entertained.
- Participated in staff meetings to collaborate on strategies for how to provide the best camp experience for children.
- Provided one-on-one individualized support for children with developmental, intellectual and learning disabilities.
- Interacted with caregivers to provide updates on their children’s daily experiences and progress at camp.
- Contract
Kitchen Staff
YOU Made it Café
01.2024 - 03.2024
- Interacted with customers in a friendly and professional manner; accurately managed POS system
- Prepared food such as Meals on Wheels and catering orders; keeping pace with the kitchen staff
- Utilized safe food handling skills to ensure sanitation was maintained
- Demonstrated keen attention to detail and active listening skills
- Engaged in regular cleaning duties to uphold the visual appeal of the café
- Contract
Teacher
Kwiotha Junior Secondary
02.2023 - 08.2023
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Instructed students in academic subjects such as social studies, history, visual arts, and Christian Religious education.
- Utilized technology-based learning tools to enhance classroom instruction.
Teacher
Roysambu Academy
01.2020 - 12.2022
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Instructed students in academic subjects such as math, social studies, creative arts, and Christian Religious Education.
Clerical Associate
Monarch Insurance Company
01.2017 - 07.2017
- Sorted and distributed incoming mail to appropriate departments.
- Maintained filing systems, both electronically and in paper form.
- Answered customer inquiries via phone and email.
- Prepared documents such as memos, letters, reports, charts, graphs, and presentations.
Teacher
Greenville High School
05.2013 - 12.2016
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Utilized technology-based learning tools to enhance classroom instruction.
- Participated in professional development workshops related to teaching methods or curriculum changes.
Education
Bachelor of Arts - Bachelor of Education
Kenyatta University
Nairobi, Kenya11-2021
Associate of Science - Community Support Worker
Canadian All Care College
Toronto, ON11-2021
Skills
- Interactive teaching and learning; Excellent interpersonal skills
- Team collaboration
- Homelessness prevention
- Housing navigation
- Substance abuse
- Customer service
Certification
- HR Downloads Training, Youth Opportunities Unlimited (London, ON) 12/2023
- AODA Customer Service Standards Training
- Occupational Health and Safety Awareness Training
- Workplace Violence and Harassment Training
- WHMIS 2015 Training
- CISCO Certified in Network and Telecommunications Engineering Technology, Kenyatta University (Nairobi, Kenya) 08/2017
Languages
English
Full Professional
Swahili
Full Professional
Timeline
Street Outreach Worker
LONDON CARES
12.2024 - Current
Activity Supervisor
Boys and Girls Club
08.2024 - Current
Camp Counsellor
Boys and Girls Club
07.2024 - 08.2024
Kitchen Staff
YOU Made it Café
01.2024 - 03.2024
Teacher
Kwiotha Junior Secondary
02.2023 - 08.2023
Teacher
Roysambu Academy
01.2020 - 12.2022
Clerical Associate
Monarch Insurance Company
01.2017 - 07.2017
Teacher
Greenville High School
05.2013 - 12.2016
Bachelor of Arts - Bachelor of Education
Kenyatta University
Associate of Science - Community Support Worker
Canadian All Care College
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