Rushari Dissanayake
Nanaimo
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Pharmacy Administrative Assistant
Shoppers Drug Mart
11.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Special Project Liaison
Dialog Axiata PLC
06.2019 - 09.2021
- Developed comprehensive documentation for projects, including meeting minutes, action items, and status reports to maintain transparency among team members.
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
- Maintained accurate records of key decisions made during the course of a project to provide historical context for future reference when necessary.
- Streamlined project processes for increased efficiency through diligent monitoring and coordination of tasks.
Education
High School Diploma -
Thompson River University
Kamloops, BC2025
Bachelor of Business -
Edith Cowen University
11.2018
Skills
- Office Administration
- Data Entry
- Customer Service
- Computer Proficiency
- Documentation and Recordkeeping
- Professional Communication
Languages
English
Professional Working
Timeline
Pharmacy Administrative Assistant
Shoppers Drug Mart
11.2022 - Current
Special Project Liaison
Dialog Axiata PLC
06.2019 - 09.2021
High School Diploma -
Thompson River University
Bachelor of Business -
Edith Cowen University
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