Supriya Chaubal
Edmonton,Canada
Summary
Experienced Senior Secretary with a demonstrated history of working in the education management industry. Skilled in Budgeting, Operations Management, Analytical Skills, Customer Relationship Management (CRM), and Event Management. Strong administrative professional graduated from Symbiosis institute of Management Studies. Ability to approach problems logically and with good judgement to ensure the appropriate and accurate outcome. Excellent team player having 'Roll Up Your Sleeves' attitude.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Administrative Assistant
Innomar Strategies
Edmonton, Canada
10.2020 - Current
- Prepare/review and submit manual claims for various insurance in a timely manner
- Research and analyse information to resolve complex plan coverage queries
- Coordinate for manual claim submissions and payments, along with collection of co-pays from patients & programs
- Manage weekly mails & bank deposits
- Perform general administrative tasks such as handling the general email inbox & voicemails
- Liaise with the Accounting team to ensure proper payment timeframes and accurate payments
- Audits and maintains various reports/documents specific to business by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications
- Updates and maintains pertinent business information via computer or department files
- Assists with a variety of scheduled and unscheduled projects occurring in the pharmacy at any given time
- Responsible to report all Adverse Events to the assigned units/departments
- Scan and document prescription hardcopies and manage numerical storage
- Retrieve prescription hardcopies as required for audit purposes
- Create and maintain files for invoices, waybills and other documentations
- Liaise with courier representatives to track packages and resolve delivery issues
- Performs related duties as assigned.
Senior Secretary
Dishman Carbogen Amcis Limited
Ahmedabad, India
01.2017 - 01.2020
- Provided personal assistance to the CMD/CEO in their daily core activities
- Coordinating a variety of projects, functions and/or program components for completing activities and /or delivering services in a timely manner
- Managing the non-technical Request For Information (RFI’s) from government and other relevant authorities
- Prepared, recorded, checked over and proofread correspondence, invoices, presentations, brochures, publications, reports, and relevant material
- Collation, input and retrieval of statistical, contractual or financial information as necessary to carry out designated responsibilities
- Schedule a wide variety of activities for chairman’s office (e.g
- Appointments, meetings, all audits, facility visit, etc.) and ensuring necessary arrangements during audits/board meetings/client meetings
- Point of contact to respond various inquiries from external stakeholders/clients and internal departments
- Arrange travel reservations, logistics for the CMD/CEO
- Research & data compiling for various products
- Evaluated, shortlisted and coordinated interviews for senior management positions.
Program Executive
Centre for Innovation Incubation & Entrepreneurship
Ahmedabad, India
01.2012 - 01.2017
- Managed the front desk and was the first point of contact for visitors/external stakeholders and internal team members
- Drafting email communication/correspondence on behalf of the board members, director, internal teams
- Key point of contact for board/committee meetings
- Managing/scheduling the calendar for events/meetings happening at the centre
- Managed workshops/events, marketing/outreach, logistics at the centre
- Electronic filing of the event specific documents
- Prepared budgets & managed program/event/workshop expenses
- Coordinate senior level recruitment which were department specific
- Entered and reviewed program specific information into Excel spreadsheets.
Customer Service Representative
Alferez Private Limited (subsidiary of Colorama Pharmaceuticals)
Baroda, India
01.2006 - 01.2010
- Headed the department called “specials”
- Enter, scan and process the patient prescriptions
- Maintain accurate data in pharma files and computer drives
- Verify that customers receive perfect prescriptions
- Review invoices or other documentation.
Food Packer (Night Shift)
Sustainable Produce Urban Delivery (SPUD.CA)
Edmonton, Alberta
04.2020 - 08.2020
- Make and stack boxes after ensuring they are not damaged or unclean
- Labelling the boxes as per the scheduled route
- Packing food items/beverages/frozen into appropriate box in an efficient and timely manner
- Lifting weights (packed boxes) of upto 25/30 kg
- Moving/placing the boxes on pallets for distribution and sales.
Education
Certificate in 'Introduction to Medical Terminology' -
Academy of Learning Career College
12.2020
Post Graduate Diploma in Human Resource Management -
Symbiosis Centre for Distance Learning
05.2015
Bachelor of Arts in English -
Indira Gandhi National Open University
06.2013
Skills
- Office Administration
- Accounting Skills
- Account Balancing Reconciliation
- Marketing
- Mail Management
- Recruiting
- Administrative Operations
- Correspondence Writing
- Documentation and Recordkeeping
- Business Administration
- Strong Interpersonal Skills
Certification
- Certificate Course in Effective Communication Module, 05/2005
- Diploma in Office Automation & Graphics, 04/2003
Accomplishments
Digitalised Database Management (Dishman Carbogen Amcis Limited): Spearheaded the effort to 'go digital' for almost all planning and paperwork, increasing office efficiency to the point of saving $3,000 per year on contracted labor expenses.
References
Available on request
Timeline
Pharmacy Administrative Assistant
Innomar Strategies
10.2020 - Current
Food Packer (Night Shift)
Sustainable Produce Urban Delivery (SPUD.CA)
04.2020 - 08.2020
Senior Secretary
Dishman Carbogen Amcis Limited
01.2017 - 01.2020
Program Executive
Centre for Innovation Incubation & Entrepreneurship
01.2012 - 01.2017
Customer Service Representative
Alferez Private Limited (subsidiary of Colorama Pharmaceuticals)
01.2006 - 01.2010
Certificate in 'Introduction to Medical Terminology' -
Academy of Learning Career College
Post Graduate Diploma in Human Resource Management -
Symbiosis Centre for Distance Learning
Bachelor of Arts in English -
Indira Gandhi National Open University
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