RURIKO MIYAYAMA
Burnaby,CANADA
Summary
Dedicated and customer-focused food and beverage server with three years of experience delivering exceptional service in fast-paced restaurant settings. Proven ability to anticipate guest needs, ensure satisfaction, and maintain a positive dining experience. Strong communication and teamwork skills, coupled with a solid understanding of menu items and a commitment to upholding hygiene and safety standards. Seeking to contribute these skills and enthusiasm to a dynamic team at Rajio Japanese Public House.
Overview
9
9
years of professional experience
Work History
Cook
Gonpachi, Global Dining
01.2023 - 07.2023
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards were met, resulting in positive customer feedback and increased repeated customers
- Operated and maintained kitchen equipment and tools, including grills, fryers, and ovens, to ensure optimal functionality and safety
- Assisted in inventory management by tracking and replenishing food supplies, minimizing waste and ensuring an availability of ingredients for daily operations
- Prepared skewed Yakaitori items
Food and Beverage server
Gyu-Kaku Japanese restaurant
08.2020 - 08.2021
- Provided exceptional customer service by greeting and seating guests promptly, ensuring their dining experience was enjoyable and efficient
- Demonstrated strong communication skills by accurately taking orders, answering questions about menu items, and making recommendations based on guest's preferences
- Efficiently managed multiple tables, ensuring timely delivery of food and beverages and promptly addressing any customer concerns or requests
- Collaborated with kitchen and bar staff to ensure smooth operations, coordinating the timing and presentation of meals and beverages to meet guest expectations
Food and Beverage Server
Wara-wara
06.2014 - 03.2016
- Demonstrated a positive attitude and enthusiasm when interacting with customers, resulting in increased customer loyalty
- Demonstrated a high level of multitasking by efficiently handling multiple orders at once
- Memorized the menu and effectively communicated it to customers, resulting in a increase in sales
- Demonstrated excellent problem-solving skills by resolving customer disputes in a timely and professional manner
Education
Diploma - Commerce and Business administration
Douglas College
New Westminster, BC08.2022
Skills
- Effective Time Management
- Multi-Tasking
- Fast Learner
- Leadership
- Customer Care
- Communication Skill
Timeline
Cook
Gonpachi, Global Dining
01.2023 - 07.2023
Food and Beverage server
Gyu-Kaku Japanese restaurant
08.2020 - 08.2021
Food and Beverage Server
Wara-wara
06.2014 - 03.2016
Diploma - Commerce and Business administration
Douglas College
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