Summary
Overview
Work History
Education
Skills
Timeline
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Rupinder Kaur

Brampton,Canada

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to quickly master new skills and contribute effectively to team objectives.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Jagjit textile
Brampton, ON
01.2023 - 04.2025
  • Understanding customer needs and requirements to tailor solutions.
  • Working closely with sales and inventory department.
  • Providing training to new comers regarding customer services and products.
  • Handling customer inquiries complaints via calls or in store.
  • Managing and organising the products of the company.
  • Achieved sales targets by making successful sales calls.
  • Used BIZZ CRM software to manage customer relationships and sales data.
  • Conduct cold calls, expanded customer base and gaining new clients.
  • Co-ordinate with team members and board of directors to meet sales goals.
  • Implemented innovative sales strategies.
  • Utilized digital platforms for i.e Facebook, Instagram, Twitter, linkedin etc. for promotions.
  • Educated and trained new hires about the company's product portfolio and enabling effective customer interactions.

Sales and Marketing Executive

Ronish bioceuticals
Panchkula, Haryana
10.2020 - 04.2022
  • Conduct cold calls, expanded customer base and gaining new clients.
  • Co-ordinate with team members and board of directors to meet sales goals.
  • Implemented innovative sales strategies.
  • Utilized digital platforms for i.e Facebook, Instagram, Twitter, linkedin etc. for promotions.
  • Educated and trained new hires about the company's product portfolio.

PPIC Department Head

Nestor Converters Private Limited
Panchkula, Haryana
06.2019 - 08.2020
  • Played role in PPIC Department, Optimized Operations including job planning.
  • Making effective machine plans for smoother PPIC operations.
  • Instructed newcomers on the intricacies of all planning process.
  • Oversaw sticker roll cutting.
  • Insured through inspection.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Supervised packing and Dispatch.

Corporate Sales Intern

ICICI Bank
08.2018 - 11.2018
  • Gained expertise in NRI accounts initiation.
  • Operated in a field based role and converted leads from market and referrals
  • Proficiently utilized CRM software for efficient customer management.
  • Conducted regular outreach calls using provided data.
  • Regular Manager meetings to discuss sale progress.
  • Conduction of new product training sessions.

Education

Graduation Certificate - HR& Business Management

ALGOMA UNIVERSITY
Brampton, ON
01-2025

B.COM(Professional) - Marketing,HR,Accounting,Business,Production

CHANDIGARH GROUP OF COLLEGES
Mohali
01.2018

12th - Commerce

GOVT.MODEL SR. SECONDARY SCHOOL
Chandigarh
01.2013

10th -

GOVT.HIGH SCHOOL
Daffarpur
01.2013

Skills

  • Digital marketing
  • Strong teamwork
  • Sales and upselling
  • Lead generation
  • Public speaking
  • Critical thinking
  • Teamwork
  • Microsoft Excel
  • Retail marketing
  • Cloth designing,stiching

Timeline

Customer Service Representative

Jagjit textile
01.2023 - 04.2025

Sales and Marketing Executive

Ronish bioceuticals
10.2020 - 04.2022

PPIC Department Head

Nestor Converters Private Limited
06.2019 - 08.2020

Corporate Sales Intern

ICICI Bank
08.2018 - 11.2018

Graduation Certificate - HR& Business Management

ALGOMA UNIVERSITY

B.COM(Professional) - Marketing,HR,Accounting,Business,Production

CHANDIGARH GROUP OF COLLEGES

12th - Commerce

GOVT.MODEL SR. SECONDARY SCHOOL

10th -

GOVT.HIGH SCHOOL
Rupinder Kaur