Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to quickly master new skills and contribute effectively to team objectives.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Jagjit textile
Brampton, ON
01.2023 - 04.2025
Understanding customer needs and requirements to tailor solutions.
Working closely with sales and inventory department.
Providing training to new comers regarding customer services and products.
Handling customer inquiries complaints via calls or in store.
Managing and organising the products of the company.
Achieved sales targets by making successful sales calls.
Used BIZZ CRM software to manage customer relationships and sales data.
Conduct cold calls, expanded customer base and gaining new clients.
Co-ordinate with team members and board of directors to meet sales goals.
Implemented innovative sales strategies.
Utilized digital platforms for i.e Facebook, Instagram, Twitter, linkedin etc. for promotions.
Educated and trained new hires about the company's product portfolio and enabling effective customer interactions.
Sales and Marketing Executive
Ronish bioceuticals
Panchkula, Haryana
10.2020 - 04.2022
Conduct cold calls, expanded customer base and gaining new clients.
Co-ordinate with team members and board of directors to meet sales goals.
Implemented innovative sales strategies.
Utilized digital platforms for i.e Facebook, Instagram, Twitter, linkedin etc. for promotions.
Educated and trained new hires about the company's product portfolio.
PPIC Department Head
Nestor Converters Private Limited
Panchkula, Haryana
06.2019 - 08.2020
Played role in PPIC Department, Optimized Operations including job planning.
Making effective machine plans for smoother PPIC operations.
Instructed newcomers on the intricacies of all planning process.
Oversaw sticker roll cutting.
Insured through inspection.
Reviewed completed work to verify consistency, quality and conformance.
Supervised packing and Dispatch.
Corporate Sales Intern
ICICI Bank
08.2018 - 11.2018
Gained expertise in NRI accounts initiation.
Operated in a field based role and converted leads from market and referrals
Proficiently utilized CRM software for efficient customer management.
Conducted regular outreach calls using provided data.
Regular Manager meetings to discuss sale progress.