RUPINDERJIT KAUR
Surrey,BC
Summary
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
SPEEDFOODS A&W
11.2019 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
COOK AND CASHIER
A&W
07.2017 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Dollar Tree
06.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
Master of International Business Management - Business Management
Northern Lights College
Dawson Creek, BC05.2019
High School Diploma -
ST FRANCIS CONVENT SCHOOL
INDIA04.2016
Skills
- Culinary Arts Education
- Expenditure Authorization
- Staff Supervision
- Front of House Management
- Marketing and Advertising
- Teamwork and Collaboration
- Customer Service Best Practices
- Menu Pricing and Writing
- Serve Customers
- Managing Deliveries
- Employee Performance Evaluations
- Food Preparation and Safety
- Training and Development
- Schedule Crew Members
- Safe Food Handling Practices
- Personnel Recruiting
- Purchasing and Cost Control
- Waste Reduction
READING BOOKS
I love reading books i my leisure times. I believe it is very helpful to reduce stress, exercise brain, increase imagination and creativity, etc.
Timeline
Restaurant Manager
SPEEDFOODS A&W
11.2019 - Current
COOK AND CASHIER
A&W
07.2017 - 07.2019
Cashier
Dollar Tree
06.2017 - 01.2018
Master of International Business Management - Business Management
Northern Lights College
High School Diploma -
ST FRANCIS CONVENT SCHOOL
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