Rupinder Sharma
Edmonton,AB
Summary
Proficient in surveillance monitoring and investigative techniques, focusing on loss prevention strategies. Proven ability to collaborate with law enforcement and enhance team training initiatives.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Loss Prevention Officer 2
London drugs
Edmonton, Alberta
07.2025 - Current
- Monitored surveillance systems to detect suspicious activities and prevent theft.
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Developed and implemented loss prevention strategies that successfully minimized theft incidents.
- Trained staff on loss prevention techniques and safety protocols.
- Provided training to staff on loss prevention policies and procedures.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Escorted individuals off property to ensure a safe environment for customers and staff. to minimize security violations.
- Coordinated with law enforcement to investigate criminal activities and enhance security measures.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
- Executed regular audits of inventory and merchandise to identify discrepancies and improve accuracy.
- Reviewed inventory discrepancies and initiated corrective actions.
- Inspected merchandise for signs of tampering or damage.
- Performed regular security audits to ensure policies are being followed correctly.
- Investigated complaints and concerns to remedy unsafe situations.
- Prepared security reports to document and log theft, accidents and safety violations.
- Assisted store managers in creating schedules for coverage of vulnerable areas within the store.
- Used computers and software to generate concise reporting.
Front Desk Security Officer
WCB , alberta
Edmonton, Alberta
04.2024 - Current
- Monitored building access and ensured safety protocols were followed.
- Oversaw visitor check-in and verified identification to enhance security protocols.
- Verified visitor identification and provided access to the building.
- Performed regular patrols to ensure safety and deter unauthorized access.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Secured building areas during off-hours by checking entrances and exits.
- Collaborated with law enforcement during emergency situations.
- Reported any suspicious behavior or incidents to management immediately.
- Documented daily activities and incidents in the security logbook.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Assisted in maintaining surveillance system functionality and reporting issues.
- Delivered exceptional customer service to guests and staff, fostering a welcoming environment.
- Answered inquiries from visitors regarding directions and services offered.
- Resolved conflicts between customers and visitors in a professional manner.
- Maintained logs of visitors entering and exiting the premises.
Asset Protection Investigator
Hudson Bay Kingsway mall
Edmonton, Alberta
03.2023 - 01.2025
- Investigated incidents of theft and fraud within retail environments.
- Collaborated with law enforcement on criminal investigations and evidence collection.
- Conducted surveillance to monitor suspicious activities in stores.
- Investigated and resolved internal and external theft and fraud incidents, enhancing overall loss prevention efforts.
- Performed undercover operations in order to apprehend shoplifters or persons involved in fraudulent activities.
- Ensured adherence to applicable laws relating to search and seizure procedures during investigations.
- Prepared detailed reports documenting findings and recommendations for management.
- Analyzed data from CCTV footage, sales records, and incident reports to identify loss prevention trends and inform strategic decisions.
- Developed and implemented strategies to improve store security measures and mitigate shrinkage risks.
- Evaluated inventory management systems to identify discrepancies. to identify discrepancies and prevent loss.
- Assisted in training staff on loss prevention techniques and safety protocols.
- Monitored store surveillance cameras to detect suspicious activity or criminal behavior.
- Provided guidance on appropriate responses when dealing with confrontational situations involving customers or personnel.
- Provided security for employees and customers in the store environment.
Field Supervisor
Black bird Security
Edmonton, Alberta
01.2022 - 03.2023
- Coordinated activities of field team workers to ensure efficient project execution.
- Supervised daily security operations for client sites across various locations.
- Coordinated communication between field staff and management for operational efficiency.
- Trained and guided security personnel to ensure compliance with protocols.
- Trained workers in equipment operation, safety procedures and company policies.
- Maintained accurate records of employee timecards, leave requests.
- Cultivated vendor relationships and facilitated communication to secure necessary resources.
- Identified production issues and proposed solutions to enhance operational procedures and boost team motivation.
Security Concierge
Boardwalk
Edmonton, Alberta
03.2021 - 01.2022
- Monitored building access, enhancing safety and security for residents.
- Conducted regular patrols of premises to detect suspicious activities.
- Responded promptly to emergency situations, coordinating with local authorities when necessary.
- Collaborated with management to develop and implement effective security protocols.
- Assisted residents with inquiries and directions, fostering a welcoming environment.
- Issued badges and visitor passes to authorized personnel at the front desk.
Education
2 Year Diploma - Wireless Communication
Fleming College
Peterborough, Ontario03-2019
B.tech - Electronic Engineering
Punjab Technical University
Punjab07-2015
Skills
- Incident reporting
- Surveillance monitoring
- Inventory auditing
- Loss prevention strategies
- Security training
- Risk assessment
- Emergency response
- Team coordination
- Communication skills
- Data analysis
- Detailed documentation
Certification
Investigator license
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
Loss Prevention Officer 2
London drugs
07.2025 - Current
Front Desk Security Officer
WCB , alberta
04.2024 - Current
Asset Protection Investigator
Hudson Bay Kingsway mall
03.2023 - 01.2025
Field Supervisor
Black bird Security
01.2022 - 03.2023
Security Concierge
Boardwalk
03.2021 - 01.2022
2 Year Diploma - Wireless Communication
Fleming College
B.tech - Electronic Engineering
Punjab Technical University