Pranav
Surrey
Summary
Highly skilled and vigilant Loss Prevention professional with over 5 years of progressive experience and a track record of 400+ successful apprehensions. Proven ability to reduce shrink, lead investigations, train security teams, and ensure the safety of staff, customers, and assets. Combines tactical field expertise with deep legal knowledge, advanced surveillance capabilities, and hands-on leadership. Committed to maintaining a secure and professional environment through proactive risk mitigation and strategic response.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer 2
London Drugs Ltd.
11.2023 - Current
- Lead strategic shrink-reduction efforts by analyzing theft trends, making high theft tagging reports and surveillance tactics.
- Coach and mentor LPO 1s on arrest protocols, surveillance operations, and safety procedures.
- Actively engage in physical apprehensions, ensuring proper evidence collection and coordination with police.
- Deploy across cities/provinces with Strike Teams to support locations facing elevated security risks.
Field Intrusion Security
BC Place
05.2024 - Current
- Detect and apprehend field intruders and transferring them to police custody.
- Maintain safety and order during high-capacity events (up to 80,000 attendees).
- Execute crowd control, access restriction, and emergency protocols while maintaining a calm, professional demeanor.
- Perform risk assessments in collaboration with the Vancouver Police Department.
- Draft incident reports and ensure incident transparency and follow-through.
Loss Prevention Officer 1
London Drugs Ltd.
03.2023 - 10.2023
- Conducted daily floor surveillance and apprehended suspects using hands-on tactics when needed.
- Secured store property and ensured the safety of both employees and customers during incidents.
- Responded to emergencies, including medical (Code Red), shoplifting, and customer disputes.
- Utilized CCTV to detect suspicious activity and gather evidence for court proceedings.
- Assisted with internal audits, EAS tagging procedures, and follow-ups on fraud incidents.
- Supported store staff during escalations, utilizing MOAB techniques to calm volatile situations.
- Participated in law enforcement "Blitz" operations.
Loss Prevention Officer
Nordstrom Canada
10.2021 - 02.2023
- Conducted regular surveillance and performed numerous hands-on arrests of shoplifters.
- Ensured the safety of customers, staff, and assets during confrontations and high-risk scenarios.
- Investigated internal theft, employee fraud, and discount misuse.
- Monitored surveillance footage and managed secure closing procedures including alarms and building lockdowns.
- Coordinated with law enforcement and prepared detailed court-ready documentation.
Security Guard
Securiguard Services
03.2021 - 08.2024
- Conducted interior and exterior patrols, ensuring site security and staff safety.
- Responded swiftly to emergencies, disturbances, and theft attempts.
- Completed detailed daily activity logs and incident reports.
- Collaborated with on-site teams and dispatch to maintain seamless security operations.
Education
Kwantlen Polytechnic University
Skills
- Strategic Loss Prevention & Shrink Reduction
- Apprehension & Physical Detainment (400 Arrests)
- Advanced CCTV & Surveillance Systems
- Criminal Law Knowledge & Legal Documentation
- Incident Reporting, Evidence Handling & Court Testimony
- Conflict De-escalation & MOAB Techniques
- Team Mentoring & Training New Hires
- Emergency Response, Crowd & Access Control
- Internal Investigations Assistance & Fraud Detection
- Law Enforcement Collaboration & Public Safety
Certification
- Advanced & Basic Security Training (AST & BST)
- Security Licenses – British Columbia, Alberta & Manitoba
- Class 5 BC Driver’s License
- OFA Level 1 & Level C CPR/AED Certified
- PAL/RPAL Firearms License
Hobbies and Interests
Swimming | Basketball | Running | Gym, Music | Self-Development
Languages
English
Punjabi
Hindi
Timeline
Field Intrusion Security
BC Place
05.2024 - Current
Loss Prevention Officer 2
London Drugs Ltd.
11.2023 - Current
Loss Prevention Officer 1
London Drugs Ltd.
03.2023 - 10.2023
Loss Prevention Officer
Nordstrom Canada
10.2021 - 02.2023
Security Guard
Securiguard Services
03.2021 - 08.2024
Kwantlen Polytechnic University
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