Rupinder Kaur
Brampton,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Representative
TELUS Store
07.2023 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Associate
Tim Hortons
10.2023 - 03.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
General Business - Accounting And Finance
Cambrian College of Applied Arts And Technology
Brampton, ON08.2024
Skills
Excellent communication skills
Customer Relationship Building
Complex Problem-Solving
Willingness to learn and adapt quickly
Openness to feedback and coaching
Certification
CPR AND FIRST AID Certification
Languages
English
Native or Bilingual
Timeline
Sales Associate
Tim Hortons
10.2023 - 03.2024
Sales Representative
TELUS Store
07.2023 - 08.2024
General Business - Accounting And Finance
Cambrian College of Applied Arts And Technology
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