A personable individual with strong organizational skills to multi-task and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
8
8
years of professional experience
Work History
Sortation Associate
Amazon
11.2023 - Current
Enhanced efficiency by sorting and organizing packages according to destination codes.
Maintained a safe work environment through proper handling of packages and equipment.
Increased productivity by working collaboratively with team members to meet deadlines.
Ensured accurate package delivery with attention to detail in labeling and scanning processes.
Contributed to customer satisfaction by ensuring timely processing of urgent shipments.
Supported warehouse operations with manual loading, unloading, and palletizing of packages.
Streamlined workflow by keeping work area organized and free from obstructions during shifts.
Sales Associate
Krazy Bins
11.2022 - 10.2023
Increased sales revenue by building a strong connection with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Administrative Assistant/Customer Service Representative
Atlantic Immigration Services
01.2022 - 09.2022
Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building solid relationships.
Helped customers with their immigration-related work.
Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
Established administrative work procedures to track staff's daily tasks.
Scheduled office meetings and client appointments for staff teams.
Cook
Bollywood Burgrill
03.2021 - 11.2021
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Prepared meals efficiently under time constraints for timely service during peak hours.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Lawyer
Bar Council Of Punjab And Haryana
04.2016 - 06.2019
Achieved favorable case outcomes by meticulously researching legal precedents and preparing persuasive arguments.
Improved client satisfaction with timely communication and thorough explanations of complex legal concepts.
Mentored junior associates on effective legal writing techniques and courtroom presentation skills, fostering professional growth within the firm.
Used knowledge of legal precedents to analyze the probable outcome of cases.
Streamlined case management processes, ensuring efficient organization and prioritization of caseloads.
Education
Post Graduate Diploma - Paralegal
Fleming College
Peterborough, ON
05.2022
Bachelor of Laws - Law And Justice
Punjabi University
Patiala, Punjab, India
08.2014
Skills
Stock Management
Order Picking
Record Keeping
Conflict Resolution
Adaptability
Attention to Detail
Inventory Control
Multitasking
Decision Making
Computer Literacy
Customer Service
Time Management
Problem-Solving Skills
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sortation Associate
Amazon
11.2023 - Current
Sales Associate
Krazy Bins
11.2022 - 10.2023
Administrative Assistant/Customer Service Representative