RUPA RAMDAT
Brampton,ON
Overview
5
5
years of professional experience
Work History
Clerical Associate
William Osler Health System
03.2024 - Current
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels
- Maintained strict confidentiality when handling sensitive information.
Lead Screener
Peel Memorial Center
03.2021 - 09.2022
- Supervising staff and volunteers, ensuring comfort at work
- Dealing with difficult situations involving patients and staff
- Inventoried and ordered medical and office supplies.
- Completed necessary reports and documentation on time and to specifications.
Pandemic Volunteer Screener
Peel Memorial Center
01.2020 - 03.2021
- Ensure that all patients, staff, and visitors entering the hospital are not exhibiting any COVID-19 symptoms
- Made sure that the hospital policy regarding mask changes and sanitizing was obeyed
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered friendly and efficient service to customers, and easily handled challenging situations.
Diagnostic Imaging Volunteer
Peel Memorial Center
01.2019 - 01.2020
- Communicate with patients, ensuring that medical information is kept private.
- Report patient requests, concerns, and other observations to staff
- Restock supplies and file paperwork to satisfy department leadership requests
Education
Bachelor of Science - Psychology
University of Toronto Mississauga
Mississauga, ON2023
High School Diploma -
Brampton Centennial Secondary School
Brampton, Ontario2018
Skills
- Certified in Medical Terminology- Red Cross
- Trained in Meditech Health Records System
- Fluent in English
- Typing skills at 50 words per minute
- Excellent telephone etiquette
- Interpersonal Communication
- Attention to Detail
- Multitasking Abilities
- Excellent attendance record and punctual
- Organized
- Proficient in Microsoft Office
Timeline
Clerical Associate
William Osler Health System
03.2024 - Current
Lead Screener
Peel Memorial Center
03.2021 - 09.2022
Pandemic Volunteer Screener
Peel Memorial Center
01.2020 - 03.2021
Diagnostic Imaging Volunteer
Peel Memorial Center
01.2019 - 01.2020
Bachelor of Science - Psychology
University of Toronto Mississauga
High School Diploma -
Brampton Centennial Secondary School