Dynamic Clerical Associate with a proven track record at William Osler Health System, enhancing operational efficiency through meticulous data management and a 20% reduction in claim denials. Expert in Meditech and MS Office, with a knack for maintaining confidentiality and stellar communication, ensuring optimal patient care and streamlined office operations.
Overview
1
1
year of professional experience
Work History
Clerical Associate
William Osler Health System
05.2024 - Current
Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
Maintained strict confidentiality when handling patient's sensitive information, ensuring compliance with company policies.
Registered new patients into Meditech and helped ensure the accuracy of patient files by reviewing their information during visits.
Worked with insurance providers to process claims and confirm coverage, leading to a 20% drop in claim denials.
Worked with Ministry of Health to ensure that the patient is valid for healthcare coverage and get the new version codes when expired to ensure every patient receives care.
Developed correspondence letters, memos, and emails.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Reviewed patient's files, records and other documents to obtain information to respond to requests.
Discharged patients from the system and maintained patient's departed charts.
Showed patients various examination rooms to help them develop familiarity with the hospital.
Education
College Diploma - Office Administration Health Services
Sheridan College
Mississauga
06-2024
Skills
Medical records management
Advanced MS office suite
Typing speed of 50 wpm
Medical terminology
Knowledge of software such as Meditech, York Med
Transcription services
Office equipment
Confidentiality
Front office management
Accurate data entry
Verbal and written communication
Time management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Clerical Associate
William Osler Health System
05.2024 - Current
College Diploma - Office Administration Health Services
Clerical Associate-Child/Adolescent Mental Health at William Osler Health SystemClerical Associate-Child/Adolescent Mental Health at William Osler Health System