Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

RUMAN MANCHANDA

Surrey,BC

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

24
24
years of professional experience

Work History

Xpress Jobs Canada

Xpress Jobs Canada
Surrey, BC
11.2023 - Current
  • Researched and identified potential candidates for open positions.
  • Developed and maintained relationships with hiring managers to understand their talent needs.
  • Posted job openings on various job boards, social media sites, and other resources.
  • Conducted initial phone screens of potential candidates.
  • Assisted in the development of recruiting strategies to attract qualified applicants.

Talent Acquisition Specialist/Human Resources Specialist

Star Career Consultant
Delhi, India
06.2010 - Current
  • Researched and identified potential candidates for open positions.
  • Posted job openings on various job boards, social media sites, and other resources.
  • Conducted initial phone screens of potential candidates.
  • Assisted in the development of recruiting strategies to attract qualified applicants.

SENIOR MANAGER HUMAN RESOURCE & RECRUITMENT

DIVA ENTERPRISES
09.2018 - 05.2023
  • Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.

BRANCH MANAGER (HEALTH VERTICAL)

ICICI Prudential Life Insurance Co.Ltd
Delhi, India
09.2007 - 05.2008
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.

  • Managed staff scheduling, hiring and training processes.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Developed strategies to increase customer satisfaction and loyalty.

MANAGER SALES

MetLife Insurance Company
Delhi, India
08.2006 - 09.2007
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.

TELESALES MANAGER

Standard Chartered Finance Ltd.(A Subsidy of Standard Chartered Bank)
Delhi, India
02.2005 - 07.2006
  • Monitored and evaluated agent performance, providing feedback and guidance when necessary.
  • Conducted regular training sessions to ensure the team was up-to-date on products and services.
  • Managed a team of 20 telesales agents to ensure they achieved their daily targets.

ADMINISTRATION MANAGER

LINEAR FINANCE SUBSIDRY OF ABN AMRO BANK
Delhi, India
01.2002 - 12.2004
  • Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
  • Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
  • Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.

SENIOR ACADEMIC COUNSELOR

COMBIT MASTERS OF THE WEB TECHNOLOGY
Delhi, India
01.2001 - 10.2001
  • Created and maintained student records in accordance with college policies and procedures.
  • Assisted with the development of recruitment materials for prospective students.

SALES AND MARKETING COORDINATOR

TATA INFOMEDIA LTD
Delhi, India
12.1999 - 09.2000
  • Developed and implemented marketing plans to promote products and services.
  • Organized promotional events such as trade shows, conferences, and seminars.

Education

MBA - HUMAN RESOURCE

LUCKNOW UNIVERSITY
INDIA
2016

Skills

  • Training Development and Execution
  • Talent Management
  • Collective Bargaining Agreements
  • Excellent Communication
  • Relationship Building

Accomplishments

Awarded as a best sales manager award in ICICI Prudential Life Insurance company ltd.

Awarded as recruitment rani for the highest advisors recruitment in Metlife Insurance company ltd.

Awarded by Hindi Rashtrabhasha Gaurav award for getting the highest marks in CBSE Board.

Affiliations

Jogging,Writing,Singing

Timeline

Xpress Jobs Canada

Xpress Jobs Canada
11.2023 - Current

SENIOR MANAGER HUMAN RESOURCE & RECRUITMENT

DIVA ENTERPRISES
09.2018 - 05.2023

Talent Acquisition Specialist/Human Resources Specialist

Star Career Consultant
06.2010 - Current

BRANCH MANAGER (HEALTH VERTICAL)

ICICI Prudential Life Insurance Co.Ltd
09.2007 - 05.2008

MANAGER SALES

MetLife Insurance Company
08.2006 - 09.2007

TELESALES MANAGER

Standard Chartered Finance Ltd.(A Subsidy of Standard Chartered Bank)
02.2005 - 07.2006

ADMINISTRATION MANAGER

LINEAR FINANCE SUBSIDRY OF ABN AMRO BANK
01.2002 - 12.2004

SENIOR ACADEMIC COUNSELOR

COMBIT MASTERS OF THE WEB TECHNOLOGY
01.2001 - 10.2001

SALES AND MARKETING COORDINATOR

TATA INFOMEDIA LTD
12.1999 - 09.2000

MBA - HUMAN RESOURCE

LUCKNOW UNIVERSITY

Similar Profiles

CREATE PROFILE
RUMAN MANCHANDA