Summary
Overview
Work History
Education
Skills
Volunteer Work
Additional Information
Timeline
Generic

Angela Alfaro

Calgary

Summary

CPHR Alberta

Dynamic and results-driven Talent Acquisition Specialist with over ten years of experience in managing the full recruitment life cycle, employee development, and talent management. Demonstrated expertise in designing and implementing strategies that attract, onboard, and retain top talent. Skilled in fostering a culture of continuous learning, professional growth, and employee engagement. Adept at building strong relationships, developing training programs, and enhancing organizational performance.

Overview

18
18
years of professional experience

Work History

Recruitment Advisor, Canada & US

Kent
09.2022 - Current

Talent Acquisition Specialist

Partner Staffing
08.2020 - 09.2022
  • Develop effective sourcing strategies based on workforce plans to recruit candidates who are a fit for our clients' position requirements and culture in the engineering, Oil & Gas, construction, and IT industry.
  • Build strong relationships with desired candidates to ensure a viable talent pipeline.
  • Present fully-screened qualified candidates to hiring managers in a timely manner.
  • Review online applications, evaluate qualifications of candidates, conduct prescreen interviews to analyze candidate experience and fit, coordinate background screening as needed, and develop a short list of potential candidates. Complete reference checks and negotiate offers of employment.
  • Utilize internal and external networks to leverage best practices in recruitment and selection.
  • Optimize efficiency of the recruitment process by making recommending and implementing improvements.
  • Build and maintain database of qualified professionals to rapidly respond to talent management needs.

Talent Acquisition Specialist

Kal Tire
09.2018 - 06.2020
  • Responsible for managing the end to end recruitment process for a designated region of the Stores division.
  • Worked in partnership with the Regional Director, assessing vacancy requirements, building candidate pipelines for future succession planning, sourcing talent and collaborate with hiring managers to ensure a positive onboarding experience for new hires.
  • Active role in marketing and promoting Kal Tire career opportunities across all communities and digital channels to develop a positive candidate brand experience.
  • Oversaw all HR needs for 400+employee operation across 35 locations in BC and Alberta
  • Worked alongside BC and Alberta store leaders to deploy new training strategies.
  • Communicated and negotiated with potential hires to provide clarity on expected tasks, compensation and policies.
  • Planned and monitored employee work results by training managers to coach, engage and retain employees.

Reason to leave: Position closed due to COVID

Talent Acquisition Specialist - Internship

People First HR Services Ltd
03.2018 - 04.2018
  • Partnered with Recruiting Consultants to fill the talent and hiring needs of the clients
  • Developed and executed on-sourcing strategies designed to identify candidates for a particular skill set
  • Advised prospective candidates for career opportunities through pro-active reach out and engagement; either through phone, email or other creative means of engagement
  • Qualified the experience and skills of potential candidates through phone screens

International Student Recruiter

Study in Canada Group - Education Agency
05.2017 - 03.2018
  • Presented to 5-100 potential new students about studying, living, and working in Canada
  • Supervised and mentored junior recruiter
  • Developed recruitment plans to get the best qualified students for all academic programs
  • Organized business trips and meetings for CEO and recruit new international students
  • Produced expense and business reports on all trips
  • Maintained familiarity with current activities, cost, etc. of the institutions (universities, colleges, schools, English institutions)

Reason to leave: Moved to Calgary, AB

Sales Account Manager B2B

Falabella de Colombia S.A. - Retail Company in Latin America
04.2013 - 07.2016
  • Managed a portfolio of 150 accounts totaling CAD$1,750,000 in sales (e.g., Unilever - Achieved an exclusive providers contract-, Sab-Miller -Achieved exclusivity in sales incentive program, Coca-Cola, Colgate, PepsiCo, Pfizer - Achieved exclusivity in rewards programs, Petrobras)
  • Increased sales and secure new business using company sales and marketing strategies
  • Developed campaigns and specific marketing strategies for clients
  • Consistently exceeded monthly sales quotas by more than 121% by pursuing leads and expanding the prospect list of 130 new clients per year
  • Exceeded team sales goals by 191% in one year, generating CAD$1,750,000 in revenue
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support
  • Created sales contacts with on- and off-premise accounts
  • Built relationships with customers to increase likelihood of repeat business - maintained
  • Developed and maintained relationships with current clients
  • Negotiated prices, terms of sales and service agreements

Reason to leave: Moved to Canada

Recruiter & Customer Service Supervisor

ACR- Best Iconic restaurant, 3000 guest capacity, 700+ staff
04.2006 - 04.2013
  • Responsible for and conducted full cycle recruitment (e.g., sourcing, pre-screening, interviewing, employment checks, testing/assessments, employment offers and onboarding)
  • Developed and maintained strong working relationships with hiring managers to understand department and organizational culture, current and future recruitment needs and to determine creative, proactive and cost-effective sourcing strategies
  • Provided feedback, training, and coaching to all staff to ensure a culture of empowerment was maintained providing an upscale level of service
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
  • Supervised and mentored 15 team members, which led successfully to increase customer satisfaction by 80% in a restaurant with a capacity of 3,000 clients

Education

CPHR Alberta Designation -

CPHR Alberta
Calgary, AB

Certificate - Human Resource Management

University of Manitoba
Winnipeg, MB, Canada
04.2018

BBA - Bachelor of Business Administration

La Sabana University
Bogotá, Colombia
01.2013

Skills

  • Talent Management: Expertise in identifying, recruiting, and developing top talent to meet organizational needs
  • Employee Training & Development: Proficient in designing and delivering training programs that enhance employee skills and career growth
  • Leadership & Team Management: Strong leadership abilities with experience in managing and mentoring teams to achieve their full potential
  • Strategic Planning & Execution: Capable of developing and implementing strategic plans that align with organizational goals and drive performance
  • Communication & Interpersonal Skills: Excellent communication and interpersonal skills, able to build strong relationships with stakeholders at all levels
  • Change Management: Skilled in managing organizational change and fostering a culture of adaptability and continuous improvement
  • Performance Management: Experience in developing and managing performance management systems to drive employee engagement and productivity
  • Project Management: Strong project management skills with the ability to manage multiple initiatives simultaneously
  • Data-Driven Decision Making: Proficient in using data and analytics to inform decision-making and measure the effectiveness of development programs
  • Bilingual Proficiency: Fluent in Spanish and English, both written and spoken

Volunteer Work

CPHR Alberta Ambassador, 07/2018 to 2020

Chartered Professionals in Human Resources of Alberta (CPHR AB) - Calgary, Canada

Managing Consultant, 01/2013 to 07/2013

Foundation Niña María - Bogotá, Colombia

Additional Information

  • Toastmasters member group, 2018
  • Training in Excellence, leadership, and solidarity, group Pharos, University La Sabana, 2012
  • Professional Tennis Player, rank #7 ATP, rank #3 Bogotá´s league, From 1993 to 2002
  • RYT 200 Hr, 2020. MTT 300 Hr, 2021

Timeline

Recruitment Advisor, Canada & US

Kent
09.2022 - Current

Talent Acquisition Specialist

Partner Staffing
08.2020 - 09.2022

Talent Acquisition Specialist

Kal Tire
09.2018 - 06.2020

Talent Acquisition Specialist - Internship

People First HR Services Ltd
03.2018 - 04.2018

International Student Recruiter

Study in Canada Group - Education Agency
05.2017 - 03.2018

Sales Account Manager B2B

Falabella de Colombia S.A. - Retail Company in Latin America
04.2013 - 07.2016

Recruiter & Customer Service Supervisor

ACR- Best Iconic restaurant, 3000 guest capacity, 700+ staff
04.2006 - 04.2013

CPHR Alberta Designation -

CPHR Alberta

Certificate - Human Resource Management

University of Manitoba

BBA - Bachelor of Business Administration

La Sabana University
Angela Alfaro