Rui Iwasa
Calgary,AB
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
4
4
years of professional experience
Work History
Sales Receptionist
BRIAN JESSEL BMW
03.2023 - 12.2023
- Serve as the main point of contact for high-level executives within the auto dealership
- Compile and document incoming messages, phone calls, voicemails, follow up request, memos, and emails and report it to the office manager
- Developed strong rapport with clients during their visits to the showroom resulting in improved customer retention rate.
Sales Associate
ALDO
02.2023 - 12.2023
- Greet customers and engage with them in conversation to determine their shoe-buying needs
- Run customers through payment procedure by processing credit card and cash transactions
Seasonal Sales Ambassador
LUSH COSMETICS
11.2022 - 12.2022
- Greet over 100 customers daily while offering polite support to boost customer satisfaction
- Assess customers' needs and provide assistance and information on product features
- Stock merchandise each day, clearly labeling items and arranging them according to size or scent.
RESTAURANT SERVER
Syouen
10.2019 - 07.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answer phones to take reservations and to-go orders.
CHARITY FUNDRAISER
WIT marketing group
12.2022 - 02.2023
- Secure funding by Identifying and contacting potential donors
- Create a strong fundraising message that appeals to potential donors.
S ASSOCIATE
Ta.+Fast Salad (Organic cafe)
09.2021 - 07.2022
- Ask open-ended question to identify customer’s needs
- Explain the features of each organic vegetables and suggested appropriate menu for each customer.
Education
Higher Diploma in Business Management - Business Management
Concordia International University
Vancouver, BC07.2023
Skills
- Experience using Microsoft computer platforms
- Call Management
- Business operations understanding
- Relationship Building
Accomplishments
- Certificated of Stanford University e-Kobe program (2021-2022)
- 3rd Rank in Imola International Piano Audition in 2015
- 7th Rank in Kobe swimming competition 2015
- Winning a prize Beten Music National Competition in 2015, 2016, 2017, 2018
Timeline
Sales Receptionist
BRIAN JESSEL BMW
03.2023 - 12.2023
Sales Associate
ALDO
02.2023 - 12.2023
CHARITY FUNDRAISER
WIT marketing group
12.2022 - 02.2023
Seasonal Sales Ambassador
LUSH COSMETICS
11.2022 - 12.2022
S ASSOCIATE
Ta.+Fast Salad (Organic cafe)
09.2021 - 07.2022
RESTAURANT SERVER
Syouen
10.2019 - 07.2022
Higher Diploma in Business Management - Business Management
Concordia International University
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