Rudy Ortiz
Canyon Country
Summary
Efficient Restaurant Server known for high productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth operational flow and satisfaction. Excel using communication skills, adaptability, and teamwork to create exceptional dining experiences.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Chichis pizza
Northridge
06.2020 - Current
- As a server at Chichis Pizza upon arrival, I need to prep my station on the floor, meaning I have to make sure salt and pepper are on the table, special menus, and sugar.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Informed customers of daily specials and signature menu items.
- Communicated effectively with kitchen staff regarding order status updates.
- Presented menus and answered questions regarding items.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Assisted other servers as needed during peak hours or special events.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Chichis pizza
Northridge
06.2020 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Informed customers of daily specials and signature menu items.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Quartz Hill High School
Lancaster, CA06-2019
Some College (No Degree) - Kinesiology
California State University Northridge
Northridge, CaliforniaSkills
- Customer service
- Order management
- Menu knowledge
- Food safety
- Team collaboration
- Time management
- Effective communication
- Organization
- Cool under pressure
- Multitasking capacity
- Positive and professional
- Warm and friendly
- ServSafe certified
- Teamwork
- Clear communication
- Safe food handling
- Strong work ethic
Timeline
Restaurant Server
Chichis pizza
06.2020 - Current
Server
Chichis pizza
06.2020 - Current
High School Diploma -
Quartz Hill High School
Some College (No Degree) - Kinesiology
California State University Northridge