Ruchit Patel
Etobicoke
Summary
Motivated team player committed to contributing to company success goals. Adaptive and driven with strong work ethic and ability to thrive in team based or individually motivated settings.
Known for reliability and adaptability in fast-paced environments, consistently contributing to team success. Skilled in inventory management, customer service, and maintaining accurate records.
History of tailoring product recommendations to meet individual customer preferences, contributing to enhanced customer satisfaction. Displays strong focus on collaboration and thrives in dynamic settings, utilizing keen attention to detail and customer-centric mindset.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Shoppers drug mart
06.2022 - 09.2024
- Greet customers promptly and gather prescription information according to standard operating procedure
- Adhering to all confidential and privacy requirement
- Reduced wait times for patients by swiftly processing insurance claims and troubleshooting any issues that arose.
- Assisted pharmacists with compounding specialized medications, adhering to precise measurements for optimal results.
- Accurately enter and maintain appropriate data within the pharmacy system
- Ensuring prescriptions are prioritized correctly in accordance with workflow
- Improved inventory management by consistently monitoring stock levels and promptly ordering necessary medications.
- Ensured accuracy in prescription dispensing through meticulous attention to detail when measuring and counting medications.
- Increased patient satisfaction by accurately filling prescriptions and providing helpful, knowledgeable assistance.
E-Commerce Personal Shopper
Walmart
03.2021 - 05.2022
- Working for OMNI department to help customers with online grocery pickup
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
- Provided training materials for new employees joining the personal shopper team so they can quickly get up-to-speed on the company''s processes and expectations.
- Received and stocked merchandise to general sales floor and e-commerce-specific shopping areas, complying with prescribed organization and planning policies.
Education
Diploma - Biotechnology
Loyalist College of Applied Arts And Technology
Belleville, ON05.2022
Bachelor of Science - Pharmaceutical Medicine
Gujarat Technological University
Gujarat, India 09.2020
Skills
- Computer Skills: Microsoft Office, Emails
- Customer Support
- Inbound and Outbound Calling
- Verbal Communication
- Team player as well as ability to work Independently
- Fast learner and adaptable to new environment
- Ability to manage time and prioritize tasks
- Online platform navigation
- Product knowledge expertise
- Order processing efficiency
- Inventory management proficiency
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Pharmacy Assistant
Shoppers drug mart
06.2022 - 09.2024
E-Commerce Personal Shopper
Walmart
03.2021 - 05.2022
Diploma - Biotechnology
Loyalist College of Applied Arts And Technology
Bachelor of Science - Pharmaceutical Medicine
Gujarat Technological University
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