Summary
Overview
Work History
Education
Skills
Highlightofqualification
Languages
Timeline
Generic

Sana Habibzai

Ottawa,Canada

Summary

Pharmacy Technician Graduate with two years experience as Pharmacy assistant in retail pharmacy. 4+ years experience in administrative work with Purolator and dry cleaners. Excellent data entry skill and telephone etiquette. Great communication skills. Building healthy relationships with customers and colleagues. Practiced offering information to patients and communicating with healthcare professionals. Knowledgeable about drug safety guidelines, prescription interactions and pharmacy law.

Overview

4
4
years of professional experience

Work History

Pharmacy assistant

Shoppers Drug Mart
01.2022 - 01.2024
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Answered multi-line phone system, routing calls, delivering messages to staff
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed insurance issues for customers & ensuring accurate documentation
  • Scheduling Vaccination appointments, Travel consultation and preparing required documents

Administrative assistant

Orleans Dry cleaners and Purolator
01.2020 - 01.2024

Pharmacy Tech Placement

TOH General Hospital
03.2022

Pharmacy Assistant

Shoppersdrugmart
01.2021 - 01.2022

Education

Pharmacy Technician Diploma -

Algonquin Careers Academy
Ottawa, ON
01.2022

Skills

  • Data Entry
  • Counseling patients on medical devices
  • Sterile Techniques
  • Ability to prioritize tasks and manage different workloads
  • Create new Patient profiles
  • Bill to insurances and solve insurance issues
  • Clear communication with colleagues and customers
  • Experienced with Microsoft office software
  • Computer Skills
  • Customer Service
  • Microsoft Word

Highlightofqualification

  • Pharmacy Technician Diploma, honors
  • Kroll software
  • First Aid CPR Level C AED
  • HealthWatch Software
  • Docettes

Languages

English
Full Professional

Timeline

Pharmacy Tech Placement

TOH General Hospital
03.2022

Pharmacy assistant

Shoppers Drug Mart
01.2022 - 01.2024

Pharmacy Assistant

Shoppersdrugmart
01.2021 - 01.2022

Administrative assistant

Orleans Dry cleaners and Purolator
01.2020 - 01.2024

Pharmacy Technician Diploma -

Algonquin Careers Academy

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Sana Habibzai