Ruby Yizhu Xue
Toronto
Summary
Dynamic and multilingual professional with a strong background in luxury retail, customer relation management and boutique operations. Proven success in achieving sales targets, team building and visual merchandising planning.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
GreenTee Golf Shop
11.2024 - Current
- Planned and executed visual merchandising following external vendor's safety standard and updated image preview to headquarter.
- Generated associates' handbook and provided training to associates including POS training, store operation, sale strategies and etc.
- Conducted daily sales report and cycle count report reverted directly to corporate core team.
Jury Secretary
8th PingYao International Film Festival
09.2024 - 10.2024
- Coordinated and managed Jury members' daily schedule, including screening, jury meetings, masterclass, and transportation arrangements
- Organized and facilitated events, press conferences, promotional appearances, interviews, and meetings ensuring all logistical details were in place
- Assisted in upholding logistics for all events Jury team participated, coordinated with venue staff and security crew to ensuring all needs were met
Brand Ambassador
Canada Goose Yorkdale Flagship Store
08.2023 - 01.2024
- Spearheaded sales initiatives by leveraging retail knowledge, including Net Promoter Score (NPS), conversion rates, and average dollar per transaction, consistently met and exceeded a weekly sales goal of $50,000
- Introduced innovative store elements to created memorable customer experiences, and ensured alignment with customer to enhance CRM
- Provided essential support in maintaining overall physical store upkeep and adherence to visual and integrity standards
Personal Shopping Assistant
Holt Renfrew
05.2022 - 05.2023
- Rigorously reviewed departmental requirements to ensure suites met operation readiness criteria, including daily maintenance and housekeeping
- Represented clients' assigned personal shoppers during appointments, coordinated services and schedules with internal and external department such as alterations, leased boutiques and shipping companies
- Led visual merchandising preparations in line with store seasonal themes, collaborating with the Visual Merchandising department and boutique stores, while ensuring compliance with loss prevention standards for valued department property
Director Intern Casting/Styling
Hunantv.com Interactive Entertainment Media Co., Ltd.
07.2021 - 10.2021
- Conducted research and virtual interviews with guests, organized and presenting daily data summaries to the team supervisor using Microsoft software
- Collaborated on program schedules with artists' agencies, ensured successful communication for seamless shooting execution
- Assisted in artists' styling, makeup, and outfit coordination to complement studio settings, also coordinating styling and off-site shooting locations for the executive and styling teams
Education
Bachelor of Arts - Language and Intercultural Relations, Events and Entertainment Management
Toronto Metropolitan University
06.2024
Skills
- Social Media Marketing
- Staff management
- Customer service
- Inventory oversight
- Event planning
- Microsoft outlook, word, and Excel
- Sales support
- Problem-solving
Languages
English
Chinese (Mandarin)
Korean
French
Timeline
Sales Supervisor
GreenTee Golf Shop
11.2024 - Current
Jury Secretary
8th PingYao International Film Festival
09.2024 - 10.2024
Brand Ambassador
Canada Goose Yorkdale Flagship Store
08.2023 - 01.2024
Personal Shopping Assistant
Holt Renfrew
05.2022 - 05.2023
Director Intern Casting/Styling
Hunantv.com Interactive Entertainment Media Co., Ltd.
07.2021 - 10.2021
Bachelor of Arts - Language and Intercultural Relations, Events and Entertainment Management
Toronto Metropolitan University
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