Ruben Romo
Walnut
Summary
Dynamic Solutions Consultant with a proven 10-year track record at Fastenal Company, excelling in client relationship building and performance tracking.
Overview
10
10
years of professional experience
Work History
Customer Solutions Consultant
Fastenal Company
07.2024 - 08.2025
- Overseeing a portfolio of existing customer accounts and ensuring their needs are met.
- Working to increase revenue and market penetration with existing customers.
- Implementing programs that provide added value to customers, such as inventory management solutions or cost-saving initiatives.
- Regularly meeting with customers to review performance, discuss needs, and identify new opportunities.
General Manager
Fastenal Company
12.2021 - 07.2024
- Developing and executing sales plans to achieve or exceed business goals in a local territory.
- Identifying and pursuing new business opportunities.
- Motivating and leading a team of employees to achieve optimal performance.
- Managing inventory, logistics, and supply chain processes.
- Developing and managing the branch budget.
Outside Sales Representative
Fastenal Company
01.2018 - 12.2021
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Established new accounts through cold calling and personal visits to potential customers.
Sales Associate
Fastenal
05.2015 - 01.2017
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Prospecting for new leads and following up on referrals.
- Managing inventory levels within customer facilities.
Education
Bachelor of Science - Business Administration And Management
CSU Stanislaus
Turlock, CASkills
- Client relationship building
- CRM proficiency
- Performance tracking
- Problem-solving
- Active listening
Timeline
Customer Solutions Consultant
Fastenal Company
07.2024 - 08.2025
General Manager
Fastenal Company
12.2021 - 07.2024
Outside Sales Representative
Fastenal Company
01.2018 - 12.2021
Sales Associate
Fastenal
05.2015 - 01.2017
Bachelor of Science - Business Administration And Management
CSU Stanislaus
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