Ruairí Nolan
Vancouver,BC
Summary
Patron-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and and research assistance. Offers successful career history comprising more than 4 years.
Overview
7
7
years of professional experience
Work History
Clerical Officer
Dublin Dental University Hospital
11.2023 - 04.2024
- Cataloguing of new material; special collections material; recording and storing faculty publications for use in future reading lists and circulation among the student body
- The recording of accurate statistics in order to process data to guide policy adjustments as needed re: staffing and opening hours based on demand, in addition to dictating the priority given to specific services offered
- Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
Library Assistant
National Library of Ireland
11.2022 - 09.2023
- Facilitating service to our manuscripts reading room, operated by the Special Collections department of the NLI
- This included early starts and late closings to ensure a continuity of service to users, requiring team work, flexibility and a high standard of customer service
- Managing and facilitating retrievals from our order manager 24 hours in advance of researchers visits
- Listing and cataloguing of various records acquired by the department in a timely manner utilising library management software, excel and word to collate anywhere from 10 to 300 items in any given collection.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
Library Assistant
Maynooth University Library
10.2020 - 11.2022
- Providing a wide range of services to both staff and students in the university i.e., locating and loaning of books, print journals etc
- Customer service experience, high levels of organisation and communication were all fundamental in this role
- Utilisaton of Integrated Library system, Ex-Libris Alma
- These ranged from those using the facilities generally to more specific services provided such as click and collect, inter library loans and a wide range of methods for contacting us (Phone, email, live chat)
- Taking images of Special Collections department material for future digitisation projects
- Cataloguing of faculty publications on their online open access repository MURAL
- Utilising excel primarily but also becoming familiar with MARC21 cataloguing standards and learning a lot about the open access environment
- Social Media management played a key role in my duties here
- Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
Senior Storeroom Assistant
Primark Ltd.
12.2016 - 10.2020
- Working as a member in a core group dedicated to stock processing which was dependent on communication and teamwork for efficiency and safety
- Supervision of small team of Retail Assistants which required leadership, communication and flexibility as central pillars to the role Utilisation of stock management software to manage logistics of shipments of goods in and out of the store every day
- Which necessitated clear communication with all levels of senior management with final approval from the store manager.
Education
Postgraduate Diploma in History -
Maynooth University
01.2022
Bachelor of Arts in History and Classics -
Maynooth University
01.2021
Skills
- Microsoft OS: Outlook, Excel, PowerPoint, Word, SWAY, SharePoint
- Written and oral communication
- Customer Relationship Management
- Electronic Resources
- Social Media Management
- Skilled researcher
- Problem-Solving
- Attention to Detail
Languages
Timeline
Clerical Officer
Dublin Dental University Hospital
11.2023 - 04.2024
Library Assistant
National Library of Ireland
11.2022 - 09.2023
Library Assistant
Maynooth University Library
10.2020 - 11.2022
Senior Storeroom Assistant
Primark Ltd.
12.2016 - 10.2020
Postgraduate Diploma in History -
Maynooth University
Bachelor of Arts in History and Classics -
Maynooth University
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