Summary
Overview
Work History
Education
Skills
Timeline
Generic

Royce Carter-Scott

Oro-Medonte,Ontario

Summary

Highly organized, charismatic and energetic Social Service Worker successful at managing many facets of personal development. Immensely creative in developing development strategies that build effective learning strategies and cultivate positive environments through did well feedback, curriculum development, and in-class activities to ensure success through all steps of the development process. Accomplished in organizing learning curricula, assisting with lessons and collaborating with other professionals by writing, administering, and facilitating curriculum for groups of up to 15 children and up to 30 adults to provide the highest level of education for each individual.

Looking to attain a position within a child care establishment as a Child Care Teacher or in an adult learning environment.

Overview

6
6
years of professional experience

Work History

Assistant Teacher/ Director's Approved ECE Teacher

YMCA of Simcoe/Muskoka
Orillia, ON
10.2019 - Current
  • Encouraged positive behaviors, including patience with teachers and fellow kids
  • Incorporated music and art activities to encourage creativity and expression
  • Improved group and individual behavior with positive management strategies
  • Enforced rules to teach manners and maintain safe environment
  • Assisted children in development of social, communication and problem-solving skills
  • Cared for up to 15 children ranging in age from 2 1/2 to 12
  • Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
  • Collaborated with Program Supervisor and Coordinator to assist lesson and curriculum planning efforts.
  • Completed daily reports, meal count sheets and attendance logs.
  • Promoted physical, mental and social development using classroom games and activities.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Assisted students with various needs from putting on coats to go outside to reviewing homework assignments.

PS/CSR- Backup Trainer

Transcom North America
Barrie, ON
02.2014 - 07.2017
  • Provided elevated customer experience to generate loyal clientele
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Effectively communicated with and supported sales, marketing and administrative teams daily
  • Monitored participant workflow and behaviors throughout training process
  • Assumed ownership of all training program initiatives
  • Facilitated Course Material for retail and cable service providers for groups of up to 30 adults
  • Provided instruction and support to agents during training process

Education

Diploma - Child And Youth Care

Georgian College of Applied Arts And Technology
Orillia, ON
12.2022

College Diploma - Honours - Social Service Worker

Georgian College
Orillia, Ontario
06.2021

LLQP - Life Insurance, AD&D, Critical Illness Insurance

Durham College
Oshawa, ON
2017

High School Diploma -

Eastview Secondary School
Barrie, ON
2013

Skills

  • Hospitality-oriented
  • Teamwork / Collaboration
  • MS Windows proficient
  • Training development aptitude
  • Curriculum development for adults and children
  • Adheres to customer service procedures
  • Persuasive speaker
  • Point of Sale (POS) system operation
  • Creative problem solver
  • Proficient in different forms of adult learning
  • Facilitating to groups of adults
  • Exceptional communication skills
  • Mood disorders and Mental Health knowledge
  • Patient-centered care
  • Empathetic
  • Confidential documentation and recordkeeping

Timeline

Assistant Teacher/ Director's Approved ECE Teacher

YMCA of Simcoe/Muskoka
10.2019 - Current

PS/CSR- Backup Trainer

Transcom North America
02.2014 - 07.2017

Diploma - Child And Youth Care

Georgian College of Applied Arts And Technology

College Diploma - Honours - Social Service Worker

Georgian College

LLQP - Life Insurance, AD&D, Critical Illness Insurance

Durham College

High School Diploma -

Eastview Secondary School
Royce Carter-Scott