Roya Khazaee
Toronto,ON
Summary
I'm excited about the opportunity to bring my sales expertise and service skills to your dynamic team. Organized and dependable candidate, successful at managing multiple
priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented individual versed in greeting high-volume of customers
and. Skilled at creating displays to promote higher sales.
Overview
18
18
years of professional experience
Work History
Web Developer
MAPNA Group
09.2012 - 05.2024
- Demonstrated expertise in HTML5, CSS3, object-oriented JavaScript, and large JavaScript applications.
- Developed user-facing applications using Angular and React.
- Participated in pre-project analysis and technical assessments to create user-friendly interfaces.
- Collaborated on API development and back-end tasks.
- Ensured designs met varying browser and device demands.
Sales Associate
Nike
04.2010 - 04.2012
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Geox Shoes Store
02.2008 - 03.2009
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Managed returns, exchanges and refunds in accordance with store policy.
Gym Assistant
BARMAN
01.2006 - 08.2007
- Improved gym member satisfaction by providing assistance with exercise equipment and demonstrating proper techniques.
- Enhanced gym safety by conducting regular equipment inspections and promptly reporting any issues to management.
- Increased member retention rates through exceptional customer service, addressing concerns, and resolving problems efficiently.
- Contributed to the growth of membership sales by effectively communicating the benefits of joining our gym to potential members during their visits.
Education
Bachelor of Science - Software Engineering
Azad University
Qazvin01.2012
Skills
- Customer Relationship Management
- Outgoing Personality
- Stocking and Receiving
- Teamwork and Collaboration
- Client Service
- Relationship Building
- Positive attitude
- Adaptability and flexibility
Timeline
Web Developer
MAPNA Group
09.2012 - 05.2024
Sales Associate
Nike
04.2010 - 04.2012
Sales Associate
Geox Shoes Store
02.2008 - 03.2009
Gym Assistant
BARMAN
01.2006 - 08.2007
Bachelor of Science - Software Engineering
Azad University
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