Roxanne Diamond
Summary
Skilled, well trained, and compassionate Registered Massage Therapist for 5 years providing therapeutic and relaxation-focused treatments. Well trained at assessing clients needs and utilizing a range of techniques, including Swedish massage, relaxation, deep tissue, and pregnancy massage to reduce pain and alleviate stress, and improve overall well-being. Dedicated to creating a soothing and comfortable environment for clients while ensuring a personalized approach to care. Strong communicator with a passion for helping clients achieve their wellness goals and maintaining long-term health.
Overview
10
10
years of professional experience
Work History
Registered Massage Therapist
Dr. Keli Spencer Prof. Corp
10.2019 - Current
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
Line Cook
Pizza Delight
06.2019 - 10.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Shift Manager
McDonald's
11.2016 - 06.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Balancing the safe and cash drawers and followed company procedures to prevent discrepancies.
Assistant Chef
Lil Peppinos
06.2015 - 08.2016
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
Education
No Degree - Registered Massage Therapist
Eastern Collage
Fredericton, NB06-2019
Skills
- Professional ethics
- Swedish massage
- Stress relief massage
- Deep tissue massage
- Myofascial release
- Hot stone massage
- Prenatal massage
- Muscle and soft tissue massage
- Effective communications
- Payment processing
Languages
English
Professional Working
Timeline
Registered Massage Therapist
Dr. Keli Spencer Prof. Corp
10.2019 - Current
Line Cook
Pizza Delight
06.2019 - 10.2019
Shift Manager
McDonald's
11.2016 - 06.2019
Assistant Chef
Lil Peppinos
06.2015 - 08.2016
No Degree - Registered Massage Therapist
Eastern Collage
Similar Profiles
Patricia Pena-DiazPatricia Pena-Diaz
Dental Assistant at DDA/ Dr. Burton - Dr. SpencerDental Assistant at DDA/ Dr. Burton - Dr. Spencer
Yonca Lena KasarYonca Lena Kasar
Medical Practitioner at Prof. Dr. Cemil Taşçıoğlu Şehir HastanesiMedical Practitioner at Prof. Dr. Cemil Taşçıoğlu Şehir Hastanesi
Iván Ornelas CruzIván Ornelas Cruz
Postdoctoral Research Fellow at Prof. Dr. Juarez L. F. Da SilvaPostdoctoral Research Fellow at Prof. Dr. Juarez L. F. Da Silva