ROXANNE CHARBONNEAU
Belleterre,QC
Summary
Aspiring to work with Indigenous students in a community-based school environment, I am bilingual in French and English, with a background in psychology and early childhood education, including school internship experience. I have experience working with children, families, and Indigenous communities, as well as personal experience that has given me a deeper understanding of autism and the diverse needs of children. I am caring, patient, and attentive, and committed to creating a safe, inclusive, and respectful learning environment.
Overview
2
2
Languages
1
1
Certification
22
22
years of professional experience
Work History
Payroll Clerk
Long Point First Nation
Winneway, QC
11.2023 - 04.2026
- Processed biweekly payroll for all employees with accuracy and strict confidentiality.
- Maintained confidential employee files, records, and payroll information.
- Updated employee profiles and ensured data accuracy and integrity.
- Prepared Records of Employment (ROEs) and other official payroll documentation.
- Used Sage payroll software for payroll processing, data management, and reporting.
- Developed strong organizational, time-management, and problem-solving skills in a high-responsibility environment.
Receptionist / Cashier
Capissisit Lodge
Oujé-Bougoumou, QC
04.2013 - 06.2022
- Managed front-desk operations, including guest check-ins, check-outs, and room assignments.
- Processed reservations by phone, email, and in person using the Hotello booking system.
- Processed cash, cheque, and credit-card payments; balanced daily cash and prepared end-of-day reports.
- Prepared and filed invoices, quotations, and purchase orders for accommodation and restaurant services.
- Provided guests with information about hotel services, facilities, and local attractions.
- Developed strong customer-service, multitasking, communication, and problemsolving skills.
Recreational Activity Coordinator
Corporation des loisirs de Chapais
Chapais, QC
10.2011 - 06.2012
- Organized and led recreational and social activities for community members of all ages.
- Developed monthly event calendars and activity schedules.
- Managed inventory, supplies, and purchasing while working within budget guidelines.
- Prepared reports and administrative documents to monitor program activities and effectiveness.
- Served as a liaison with local and regional recreation organizations.
- Strengthened communication, collaboration, coordination, and community-engagement skills.
Community Organizer
Val-d’Or Native Friendship Centre
Val-d’Or, QC
10.2004 - 10.2008
- Planned and coordinated programs and activities for Indigenous people living in urban communities, with a focus on health, education, culture, and recreation.
- Organized, promoted, and mobilized community members for events and activities.
- Developed a weekly after-school program for at-risk youth, increasing participation by more than 30% within six months.
- Implemented parenting-support workshops to promote family engagement and child well-being.
- Led and facilitated group activities while encouraging participation and inclusion.
- Collaborated with community organizations to maximize resources and outreach.
Early Childhood Educator – Mohigan Group (Ages 3)
Abinojic-Miguam Early Childhood Centre
Val-d’Or, QC
08.2004 - 10.2004
- Planned and implemented a comprehensive developmental program based on the needs of the children.
- Created a safe, stimulating, and nurturing environment supporting children’s overall development.
- Built warm and consistent relationships with children, fostering trust, emotional security, and confidence.
- Conducted daily observations and identified early signs of developmental delays in two children, leading to appropriate specialist referrals.
- Adapted activities for a child presenting autism-spectrum characteristics, resulting in improved engagement and participation within four weeks.
- Communicated proactively with parents and referred families to appropriate specialists when specific needs were identified.
- Collaborated with the educational team to adapt activities and support children experiencing developmental or behavioral challenges.
Education
Early Childhood Education Program - undefined
Cégep de Saint-Jérôme
Saint-Jérôme, QC01.2004
Social Sciences – Individual and Society
Cégep de l’Abitibi-Témiscamingue
Rouyn-Noranda, QC01.2001
High School Diploma - undefined
Polyvalente Marcel-Raymond
Lorrainville, QC01.1996
Skills
Child development observation and early identification of developmental or learning challenges
Adaptation of activities to individual abilities and needs
Patience, empathy, and ability to build trusting relationships
Emotional and behavioral support, de-escalation, routines, and structure
Communication with parents, families, and multidisciplinary professionals
Creative development of educational and recreational activities
Academic tutoring and homework support
Community outreach, program coordination, and event organization
Strong teamwork and ability to work independently
Excellent organization, attention to detail, reliability, and confidentiality
Payroll and administrative management
Sage payroll software and records management
Languages
French (native)
English (fluent – spoken, written, and read)
Certification
- Languages: French (native)
- English (fluent – spoken, written, and read) Certificate of Indian Status: Indigenous Services Canada
Publications
Reference Work: Written by an Autism Specialist / Special Education Technician « AUTISM: The Toolbox» – Strategies and techniques to support an autistic child – by Rachel Ouellet (2020)
TRAINING & CERTIFICATIONS
- Adapting our interventions to Homosexual and Bisexuals - by Irene Demczuk and Bill Ryan
- Realities on Indigenous Peoples – by Serge Bouchard
- Cultivating Flow at Work – by Bruno Bégin
- Principles of the Social Economy – by Val-d’Or Native Friendship Centre
- Caregiver Training Program – by Val-d’Or Native Friendship Centre
- Suicide Prevention Training – by Val-d’Or Native Friendship Centre
- Random Game Training (for retailers and their employees) – by Loto-Quebec
- Program: “UnderstandingBehavior in Children with ASD: Parentsin Action!” – Training for ASD parents based on the RUBI Parent Training / Applied Behavior Analysis (ABA) management approach – by the University Institute in Intellectual Disability and Autism
ADDITIONAL WORK EXPERIENCE
- Receptionist – Val-d’Or Native Friendship Centre
- Residential Housekeeping
- Child Care Provider – Self-Employed
- Grocery Store Inventory Clerk
PROFESSIONALBDEVELOPMENT
Reference Work: Written by an Autism Specialist / Special Education Technician « AUTISM: The Toolbox» – Strategies and techniques to support an autistic child – by Rachel Ouellet (2020)
Timeline
Payroll Clerk
Long Point First Nation
11.2023 - 04.2026
Receptionist / Cashier
Capissisit Lodge
04.2013 - 06.2022
Recreational Activity Coordinator
Corporation des loisirs de Chapais
10.2011 - 06.2012
Community Organizer
Val-d’Or Native Friendship Centre
10.2004 - 10.2008
Early Childhood Educator – Mohigan Group (Ages 3)
Abinojic-Miguam Early Childhood Centre
08.2004 - 10.2004
High School Diploma - undefined
Polyvalente Marcel-Raymond
Social Sciences – Individual and Society
Cégep de l’Abitibi-Témiscamingue
Early Childhood Education Program - undefined
Cégep de Saint-Jérôme