ROWIDA ZAINELABDEEN
Kitchener,ON
Summary
A diligent and hard-working candidate ready to contribute solid effort as a team member. Thorough and highly organized, with excellent communication skills. Reliable worker with a strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant at Shoppers Drug Mart
Philip Dangapar
11.2022 - Current
- Kept the pharmacy counter and related areas clean, neat, and organized.
- Answered telephones and provided information about order status, store hours, and pharmacy procedures.
- Generated labels for prescriptions and maintained accurate records.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted with blister bag preparation and data entry
Shipping and Handling at TD SYNNEX Canada ULC
Michelle Kennell
03.2020 - 01.2022
- Conducted thorough testing of packages to validate their performance under various conditions, ensuring reliability and durability during shipping and handling.
- Demonstrated mastery of various types of packaging materials and machinery, ensuring optimal product protection during shipping and handling.
- Improved customer satisfaction by efficiently handling technical issues and providing timely solutions.
- Managed sensitive classified material responsibly, ensuring proper storage, handling, and dissemination procedures were followed at all times.
Education
GED -
Addiction Worker And Mantel Health Trios Collage
Toronto, ON01.2025
GED -
Trios College
Kitchener, ON01.2020
GED -
Diploma in Information Technology
Khartoum, Sudan01.2005
Skills
- Knowledge of Microsoft Office
- Skilled in fixing appointments, scheduling meetings and daily office operations
- Reliable, flexible, eager to learn and able to work well in team environment
- Customer Service
- Attention to Detail
- Organizational and Planning Skills
- Small Group Support
- Family Support
- Medication Administration
- Compassionate and Caring
- Medication Dispensing
- Medication labels
- Cash Handling
- Customer care standards
- Data Entry
- Workflow Optimization
Languages
English
Professional Working
Arabic
Professional Working
Additional Information
volunteering:
Home Child Care
Howard Robertson Elementary School
Community work, Sunshine
CPR Certificate
Timeline
Pharmacy Assistant at Shoppers Drug Mart
Philip Dangapar
11.2022 - Current
Shipping and Handling at TD SYNNEX Canada ULC
Michelle Kennell
03.2020 - 01.2022
GED -
Addiction Worker And Mantel Health Trios Collage
GED -
Trios College
GED -
Diploma in Information Technology