Rowan Ramsamugh
Calgary,Alberta
Summary
Hardworking and dependable second-year Physical Literacy student at Mount Royal University (Class of 2027) with hands-on experience in shipping, logistics, and customer service. Proven ability to work efficiently in fast-paced environments through roles at Staples and the Calgary Stampede. Brings a strong work ethic, reliability, and a willingness to take on new challenges in any environment.
Overview
5
5
years of professional experience
2028
2028
years of post-secondary education
Work History
Shipping Attendant
Staples
07.2023 - Current
- Facilitated smooth operations through regular communication with supervisors about any potential issues or delays in the shipping process.
- Enhanced customer satisfaction by ensuring timely delivery of packages through effective coordination with carriers.
- Trained new employees on shipping procedures, helping them quickly get up to speed on their responsibilities within the team.
- Adhered to all relevant safety regulations, minimizing workplace accidents and promoting a secure working environment for all staff members.
Site Operator
DECO Windshield Repair
05.2025 - 08.2025
- Performing windshield chip and crack repairs using specialized resin and repair tools.
- Providing excellent customer service by greeting clients, assessing windshield damage, and clearly explaining repair options, warranty coverage, and any plan benefits.
- Handling sales and processing transactions, including offering DECO’s repair plan memberships and explaining their value to customers.
- Setting up and maintaining the repair tent site, including signage, tools, and daily safety checks.
Venues Service Attendant
Calgary Stampede
07.2022 - 07.2022
Venue Service Attendant
Calgary Stampede
07.2021 - 07.2021
- Collaborated with team members to improve overall service efficiency and achieve shared goals.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Maintained clean and orderly work station.
Education
Bachelor of Health Science - Physical Literacy
Mount Royal University
Calgary, ABSkills
- Time management
- Excellent communication
- Attention to detail
- Critical thinking
- Multitasking Abilities
- Effective communication
Volunteer work
Wheelchair Basketball Canada – Junior West Championship — Calgary, AB
March 14–16, 2025
- Supported event operations including team coordination and equipment setup, and ensured smooth tournament flow.
Energize Health — Calgary, AB
January 2023 – December 2023
- Assisted healthcare professionals during patient consultations, observing and learning various medical procedures and patient interaction techniques.
Practicum Placement — Fitness Facility
May 2025 – August 2025
- Supported trainers during client sessions while applying training principles and gaining experience in client interaction, program design, and membership sales processes
Timeline
Site Operator
DECO Windshield Repair
05.2025 - 08.2025
Shipping Attendant
Staples
07.2023 - Current
Venues Service Attendant
Calgary Stampede
07.2022 - 07.2022
Venue Service Attendant
Calgary Stampede
07.2021 - 07.2021
Bachelor of Health Science - Physical Literacy
Mount Royal University