Rowan Ramsamugh
Calgary,Alberta
Summary
Third-year Bachelor of Health Science student at Mount Royal University with experience in logistics operations and independent outdoor site work. Proven ability to follow structured procedures, maintain accurate records, and work safely in fast-paced environments. Strong attention to detail, physically capable, and comfortable working both independently and as part of a team in operational settings.
Overview
5
5
years of professional experience
Work History
Shipping Attendant
Staples
07.2023 - Current
- Enhanced customer satisfaction by ensuring timely delivery of packages through effective coordination with carriers.
- Facilitated smooth operations through regular communication with supervisors about any potential issues or delays in the shipping process.
- Trained new employees on shipping procedures, helping them quickly get up to speed on their responsibilities within the team.
- Adhered to all relevant safety regulations, minimizing workplace accidents and promoting a secure working environment for all staff members.
Site Operator
DECO Windshield Repair
05.2025 - 08.2025
- Executed windshield chip and crack repairs with specialized resin and repair tools to restore vehicle safety and integrity.
- Delivered exceptional customer service by greeting clients, assessing windshield damage, and outlining repair options, warranty coverage, and plan benefits to facilitate informed decisions.
- Managed sales and processed transactions, including promoting DECO’s repair plan memberships and articulating their benefits to enhance customer satisfaction.
- Setting up and maintaining the repair tent site, including signage, tools, and daily safety checks.
Venues Service Attendant
Calgary Stampede
07.2022 - 07.2022
- Collaborated with team members to improve overall service efficiency and achieve shared goals.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Maintained clean and orderly work station.
Venue Service Attendant
Calgary Stampede
07.2021 - 07.2021
Education
Bachelor of Health Science - Physical Literacy
Mount Royal University
Calgary, AB05-2027
Skills
- Inventory management
- Microsoft Excel
- Attention to detail
- Time management
- Multitasking
- Critical thinking
- Physical stamina (50 lbs lifting)
- Excellent communication
Languages
English
Volunteer work
Wheelchair Basketball Canada – Junior West Championship — Calgary, AB
March 14–16, 2025
- Supported event operations including team coordination and equipment setup, and ensured smooth tournament flow.
Energize Health — Calgary, AB
January 2023 – December 2023
- Assisted healthcare professionals during patient consultations, observing and learning various medical procedures and patient interaction techniques.
Timeline
Site Operator
DECO Windshield Repair
05.2025 - 08.2025
Shipping Attendant
Staples
07.2023 - Current
Venues Service Attendant
Calgary Stampede
07.2022 - 07.2022
Venue Service Attendant
Calgary Stampede
07.2021 - 07.2021
Bachelor of Health Science - Physical Literacy
Mount Royal University