Rouguiatou Barry

• Executed opening and closing duties based on operational requirements, ensuring a smooth and efficient environment.
• Delivered a world-class guest experience for every guest, while providing personalized attention from their arrival to their departure.
• Monitored restaurant activity to optimize guest flow and table occupancy, using situational awareness to anticipate needs.
• Collaborated with team members to foster an efficient and positive work environment while consistently maintaining a high customer service standard.

Coordinated and delivered training sessions for camp counselors on various day camp topics and safety protocols, ensuring that all staff were equipped to provide a safe and enjoyable camp environment.

• Assisted the day camp manager in executing tasks on-site, contributing to the overall coordination and smooth operation of the camp.
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• Supported counselors in fulfilling their roles, providing guidance and assistance to ensure a high standard of activity.
• Participated in interventions, follow-ups, and communications with parents and children, maintaining strong relationships and addressing concerns with professionalism and care.

• Aided in ensuring efficient inventory management.
• Prepared the store for daily operations by restocking apparel and merchandise.
• Handled customer inquiries over the phone and in store.
• Monitored and replenished stock levels in work areas.
• Operated the point-of-sale system, processing payments, refunds, and exchanges, and issuing gift cards while providing excellent guest services.
• Assisted managers with additional projects, tasks and assignments as needed.

• Led a group of children, while ensuring their safety and engagement through structured activities and supervision.
• Reinforced and implemented safety measures, ensuring a safe environment in line with health guidelines.
• Supervised and facilitated activities during daycare hours, creating an engaging and secure environment for children.
• Worked hand in hand with coworkers to facilitate on-site activities, while fostering a safe and engaging work environment.

• Opérer le téléphone principal du magasin
• Servir les clients rapidement et efficacement avec respect au comptoir de service à la clientèle
• Gérer les commandes en ligne
• Suivre les politiques de la compagnie et les procédures nécessaire pour prévenir les pertes et mettre de l’avant la sécurité et la santé au travail

• Operated the store's main phone line, and efficiently managed customer inquiries, while directing calls as needed.
• Provided fast and respectful service to customers at the customer service counter, ensuring satisfaction and resolving issues effectively.
• Collaborated with managers and other employees to improve store performance, contributing to a positive team environment centered around success.
• Managed customer service paperwork, ensuring proper organization and timely follow-ups.
• Balanced cash registers and managed safe operations, ensuring accuracy and security.
• Operated a cash register and managed customer transactions with accuracy.