Greeted guests and created welcoming first impressions at Browns Socialhouse.
Enhanced front-of-house service by engaging with guests in a friendly and attentive manner.
Coordinated waitlists and reservations to optimize table turnover and guest experience.
Seated parties according to table availability and server section flow.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Processed takeout orders and organized pickup schedules to ensure timely service for customers.
Maintained clean, organized host stand and entrance area.
Engaged with customers to build rapport and enhance service experience. when interacting with customers.
Built positive relationships with other front-of-house and kitchen staff.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Housekeeping Room Attendant
Best Western Plus Tin Wis Resort
Tofino, British Columbia
06.2026 - Current
Cleaned guest rooms and suites at the resort to Best Western standards.
Responded to guest requests with courteous service and quick room support.
Responded promptly to requests from guests and other departments.
Cleaned hallways to provide a welcoming and safe environment for guests., public areas, and common spaces across resort property.
Follow safety procedures and resort cleanliness standards during daily duties.
Followed safety procedures and resort cleanliness standards during daily duties.
Reported maintenance issues and room damage to housekeeping supervisors.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Organized storage areas for efficient access to materials and supplies.
Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
Maintained lobbies to create an inviting atmosphere for guests arriving at the resort., guest rooms and halls, keeping a a safe environment for patrons.
Housekeeping Room Attendant
Sutton Place Hotels Revelstoke Mountain Resort
Revelstoke, British Columbia
06.2025 - 06.2026
Prepared guestrooms to a high standard.
Ensured public spaces are clean and well presented.
Addressed guest inquiries, requests, and complaints promptly and courteously, enhancing guest satisfaction.
Maintained up-to-date knowledge of all chemicals and cleaning products, as well as the correct handling procedures.
Ensured the security and privacy of guest rooms.
Personal responsibility for equipment, ensuring it is always operated correctly and securely stored.
Coordinated houseperson responsibilities to improve overall guest experience and maintain high service standards.
Performed laundry tasks.
Recorded and stored all lost property items from guest rooms and public spaces to ensure proper handling and accountability.
Performed other duties as assigned or needed.
Horse Trainer, Farm Hand
Equine Services
Crows Nest
01.2018 - 01.2025
Cared for the health and welfare of livestock.
Ensured health and welfare of livestock through daily care and monitoring.
Facilitated safe handling of livestock to ensure their well-being.
Observed and recorded the weights and health of large animals.
Administered medication to livestock, contributing to their recovery and well-being.
Cleaned animal enclosures daily to maintain hygiene and safety.
Executed various tasks related to livestock management.
Assisted with routine maintenance of machinery and equipment.
Maintained accurate veterinary records for all animals under care.
Monitored and documented the weights and health of large animals to track growth and identify health issues.
Supported landscape work.
Kept veterinary records.
Administration
Red Digital Systems
Brisbane
01.2020 - 01.2022
Managed and routed incoming phone calls to appropriate staff.
Managed customer order processing efficiently.
Filed documentation in the office and online.
Organized and maintained documentation both in-office and online for efficient retrieval.
Supplied customers with detailed quotes to facilitate informed purchasing decisions.
Ensured a tidy and functional work environment.
Junior Process Worker
Pine Valley Flowers
Brisbane
01.2019
Worked In a production line with floral products.
Put arrangements together.
Wrapped bouquets.
Made boxes for flowers.
Shop Assistant
Cupcakes Boutique
Crows Nest
01.2015
Labelled, priced and distributed stock on shop floor.
Performed maintenance and cleaning duties.
Maintained presentation of shelves and clothes racks.
Customer Service.
Skills
Excellent understanding of customer needs and providing good quality service
Effective multi-tasker
Ability to anticipate needs and problem solve
High attention to detail and a quick learner
Highly organized and effective time management skills
Ability to work independently and within a team
Ability to effectively communicate using both written and verbal methods of communication
Ability to complete all required duties to a high standard